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15271 Mcgregor Blvd Ste 33 Reviews
Read reviews from customers who used our services at 15271 Mcgregor Blvd Ste 33
Total reviews
109
Average Rating
4.5/5
for an appliance repair man didn't seem to know much about appliances. two trips and parts that did not fix the issue.
Mark C,
Customer service response - We apologize for the trouble you've faced, Mark. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1742869006140
Nothing was resolved!! Very disappointed
Roseanne P,
Customer service response - We apologize for the trouble you've faced, Roseanne. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1735871717969
Mark W,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1733037142957
Did not successfully fix my freezer. Went right back to the same error code
Howard S,
Customer service response - We apologize for the trouble you've faced, Howard. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724031547726
couldn’t fix it after three weeks of waiting had to go buy one and i’m on your ins plan worst service ever!!!!
Teresa V,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1721276212495
Beware!! Technician fraudulently charged for a service he did not do. Appointment was cancelled but the technician still showed up to the house, we told him the appointment was cancelled and he left, however he still charged the full amount and now claims he fixed the appliance, he did not even come inside the house. He also falsified our signatures on the receipt.
Ariel A,
Sears of SW Florida Fort Myers/ Naples area. They never came and finished the job. They canceled my first appointment. Rescheduled my appointment, which I had to cancel because I was on vacation. I rescheduled it for April 15 and Sears never showed up. I have the confirmation. I have tried to contact Sears and choice home warranty several times. Choice home warranty advice is me they contacted Sears and I should wait there. Reply. Well, I’m still waiting almost 2 months later. Very disappointed. See my Choice Home Warranty Google review. This directly relates to their crappy service. Their service started in February 2024 and by 8/13/24 my refrigerator ice maker was still not fixed. I finally contacted the Better Business Bureau on Sears A&E and Choice Home Warranty. 14 Scheduled visits. Choice Home Warranty finally sent out a GE certified repair technician rather that Sears and they advised the refrigerator board was bad and should have been never attempted to be fixed that it would cost more to repair than it was worth. The BBB finally got Choice Home Warranty to pay to have the refrigerator replaced.
James J,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1715821856981
Left my stove unlevel!
John S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1713719734499
The tech was a no show and didn't call or text me.
Anabeth R,
Customer service response - Thank you for taking the time to bring this to our attention, Anabeth. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1710992916005
