1625 NW 107th Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jacqueline G
Eric was very courteous and explained the issue with my ac. Came to listen to a sound outside I was concerned and did not think it was of concern. Overall, very satisfied.
Customer service response - Thank you for the 5-star review! We're delighted to hear that Eric provided courteous service and addressed your concerns with your AC.
Sears Home Services on October 15, 2024
Lilisbet M
(Translated by Google) The technician was very kind and very professional, despite not resolving my situation, he was able to rule out the possibility that it was not a problem with the equipment but with the drainage. (Original) Muy amable el técnico y muy profesional a pesar de no resolver mi situación me supo descartar la posibilidad de que no es problema del equipo sino del drenaje
Customer service response - ¡Gracias por la reseña de 5 estrellas! Nos alegra saber que nuestro técnico fue amable y profesional al ayudar a identificar el problema.
Sears Home Services on October 15, 2024
Anne H
Excellent service!
Customer service response - Thank you for the 5-star review! We're thrilled to hear you had an excellent service experience with us.
Sears Home Services on October 15, 2024
Salvador D
(Translated by Google) Excellent service, very professional (Original) Excelente servicio, muy Profesional
KarenskaJazz
Ahmed and Rawle are terrific technicians. A+++ However, your IT system leaves much to be desired. It is impossible to get my information updated. And nearly impossible to speak with a live person. And when I do reach someone, they have no ability beyond making an appointment or cancelling an appointment. Impossible to speak with a supervisor. Terrible customer service!!!
Customer service response - Thank you for your feedback. We're glad to hear Ahmed and Rawle provided excellent service, but we apologize for the issues you've encountered with our IT system and customer service.
Sears Home Services on October 13, 2024
Ben O
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 13, 2024
Connie A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 13, 2024
Alette S
Great job
Customer service response - Thank you for the 5-star review! We're thrilled to hear you had a great experience with us.
Sears Home Services on October 10, 2024
Chris P
Eric, our tech was very responsive and kept in touch. Fixed the issue once we finally got scheduled. Was originally scheduled for 9/23 and just now getting service, but was not HIS fault. He was good
Customer service response - Thank you for the positive feedback, Chris! We're glad to hear Eric provided responsive service and resolved the issue, despite the scheduling delay.
Sears Home Services on October 07, 2024
Kirsten
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 02, 2024
