1625 NW 107th Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joanne M
My technician had had a very long day but he was still very pleasant and careful in my tiny kitchen. He noticed additional things—like the door springs—that were broken and he fixed them. He also had to work very hard to get the machine level on my old floors. I am extremely impressed with his work and I hope this message reaches him.
Customer service response - Thank you for the 5-star review! We're delighted to hear that our technician provided such attentive and thorough service in your kitchen.
Sears Home Services on September 26, 2024
Nikki L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 23, 2024
Lesvia P
Very professional. Answer all my questions. You can tell he knows what he is doing . Thank you.
Customer service response - Thank you for the 5-star review! We're thrilled to hear that our technician was professional and knowledgeable in addressing your questions.
Sears Home Services on September 19, 2024
Elvoyd F
The AC tech, Erik was great, however, as a Sears Maintenance customer for over 30 years, the wait time for service was awful !I waited 5 days in temp of upper 90's for service. Had to stay elsewhere.
Customer service response - Thank you for your feedback, Elvoyd. We're glad to hear Erik provided great service, but we apologize for the long wait time and inconvenience you experienced.
Sears Home Services on September 18, 2024
Elena P
Wonderful service call
Customer service response - Thank you for the 5-star review! We're thrilled to hear you had a wonderful service experience with us.
Sears Home Services on September 18, 2024
Anna F
Super Service!!!! Thank you 😊
Customer service response - Thank you for the 5-star review! We're thrilled to hear you had a super service experience with us.
Sears Home Services on September 17, 2024
Art D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 15, 2024
Anne D
A burner on my gas range had stopped lighting, so I called Sears appliance services for a repair. The technician, Stefan, arrived as scheduled and went immediately to work, correcting the problem in no time. He also cleaned and inspected my refrigerator, finding no major problems. Mr. Stefan was very courteous and friendly, and he clearly explained the work he had performed to me. When my appliances have needed repair, I have always called Sears, as I find the company to be very reliable and transparent about their prices.
Customer service response - Thank you for your positive feedback, Anne! We're delighted to hear that Stefan provided efficient and courteous service, and we appreciate your trust in Sears for your appliance repairs.
Sears Home Services on September 15, 2024
Vickie H
While the service technician was excellent, the process in getting my washer repaired was not. Sear rescheduled my appointment four times before finally arriving.
Customer service response - Thank you for your feedback, Vickie. We're glad to hear the technician was excellent, but we apologize for the inconvenience with the scheduling process.
Sears Home Services on September 12, 2024
Ennio M
Awesome guy!!!
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 11, 2024
