1002 E State Highway 50 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Courtney A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 09, 2025
Vijaya K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 09, 2025
Sylvia M
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 08, 2025
Lauren P
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 08, 2025
Glenda M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 05, 2025
Bruce M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 03, 2025
Amanda L
I had Sears come out 4 times to fix my washer not draining. Ricardo came out the first 3 times, did the bare minimum, and was out the door in 10 minutes. Either a part was ordered, or he couldn’t do it without help, or it was fixed (but it wasn’t). The 4th time, lead tech Victor came. He took the entire washer apart, cleaned everything out, and found that no parts were broken, the filter simply had to be cleaned. Still, he spent 2 hours going through everything to make sure all was in order and I never had to see Ricardo’s face again. Sears, reward employees like Victor. Customers, when Ricardo gets automatically assigned to your appointment, do yourself a favor. Reschedule it (you’ll be waiting for something anyways) and request Victor. The job will get done. Now to catch up on 2 months of laundry.
Customer service response - Thank you for your review, Amanda! We're glad to hear that Victor provided thorough service and resolved the issue with your washer. We appreciate your feedback and will ensure it reaches the right people.
Sears Home Services on June 02, 2025
Lillie B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 01, 2025
Frank C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 01, 2025
Richard G
Arrived on time completed the task in a timely manner
Customer service response - Thank you for your review, Richard! We're happy to hear that the service was prompt and completed efficiently.
Sears Home Services on May 29, 2025
