Appointment Lookup
802-552-4364
1002 E State Highway 50 Reviews
Read reviews from customers who used our services at 1002 E State Highway 50
Total reviews
367
Average Rating
4.7/5
Very friendly and informative
Robert H,
Customer service response - Thank you for your review, Robert! We're happy to hear that our team was friendly and informative.
Sears Home Services on 1755214733904
While victor himself provided a good service, I was overall very disappointed with Sears customer service. They had me waiting at home for the whole day and nobody turned up. I was not giving any reason as to why I would not get my service that day. Sears needs to do much better with their communication with clients
temi B,
Customer service response - Thank you for your feedback, Temi. We're glad Victor provided good service, and we appreciate your input on improving our communication.
Sears Home Services on 1753405677955
John M,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1752808547882
Chuck P,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1721211661835
joan W,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1711075871246
Carmen L,
I appreciated that the technician was efficient and quick in accurately diagnosing the problem with my furnace. However, the significant delay of over two weeks in procuring the required replacement part was extremely disappointing, particularly considering its apparent easy availability on online retailers like Amazon. Ultimately, after the part finally arrived, the repair of the furnace was completed relatively quickly, taking only about 20 minutes.
Jack S,
Customer service response - We're glad to hear the technician was efficient, Jack. We apologize for the delay in obtaining the replacement part and appreciate your feedback.
Sears Home Services on 1767059091835
It’s very rude of a technician walking in the door and the first thing out their mouth is I got to get paid before I do anything. You’ll get paid and I’ll never call you again.
Celester C,
Customer service response - We apologize for the experience, Celester. We appreciate your feedback and will address this with our team to improve our service.
Sears Home Services on 1748561657832
The service tech was great, he showed me exactly what was wrong and told me how to fix it. Problem was he didnt have the parts to do it right then, I would need to buy them somewhere else and do it myself.
Douglas H,
Customer service response - We're glad the service tech was helpful, Douglas. We apologize for the inconvenience of not having the parts available and appreciate your feedback.
Sears Home Services on 1746603360743
Terrible communication with the Sears company. I’ve had this appointment scheduled 4 times. There’s no phone number to call the company. Terrible customer service.
BKStew,
Customer service response - We apologize for the miscommunication and the inconvenience you've experienced with scheduling. Your feedback is invaluable as we work to improve our customer service.
Sears Home Services on 1722418591345
