1002 E State Highway 50 Reviews

I appreciated that the technician was efficient and quick in accurately diagnosing the problem with my furnace. However, the significant delay of over two weeks in procuring the required replacement part was extremely disappointing, particularly considering its apparent easy availability on online retailers like Amazon. Ultimately, after the part finally arrived, the repair of the furnace was completed relatively quickly, taking only about 20 minutes.

It’s very rude of a technician walking in the door and the first thing out their mouth is I got to get paid before I do anything. You’ll get paid and I’ll never call you again.

The service tech was great, he showed me exactly what was wrong and told me how to fix it. Problem was he didnt have the parts to do it right then, I would need to buy them somewhere else and do it myself.

Terrible communication with the Sears company. I’ve had this appointment scheduled 4 times. There’s no phone number to call the company. Terrible customer service.

After having 3 Sears technicians 3 others come to my house, Audrey was the only one who actually fixed the problem. We were without air conditioning for 8 weeks. She was polite despite the fact that we were very upset. The previous technician who knew what the problem was q apparently quit and she had to start from the beginning. Audrey was great, but I am still upset that Sears did not keep records of what their employees are working on. Audrey walked into a mess but handled it well. God bless Audrey but I give Sears a F in the communications department.

(Translated by Google) The technician was very attentive and friendly. He was also willing to solve the problem, but unfortunately, I don't recommend Assurant as the insurance company for your belongings. So far, I've been without a refrigerator for 10 days, and they just say they're sorry and that I have to wait three more days. Gentlemen, prioritize the needs of the elderly and sick. A refrigerator is not the same as a dishwasher. Incredible and beyond belief. (Original) El técnico muy atento y amable. También dispuesto a solucionar el problema pero lamentablemente la compañía Assurant como seguro de tus enseres no lo recomiendo para nada. Hasta el momento 10 dias sin refrigerado y solo dicen que lo sienten y que tengo que esperar tres dias mas. Señores denle prioridad a las necesidades de personas mayores y enfermas. Un refrigerador no es lo mismo que una lavadora de platos. Increible e inconsebible por demás.

When the man arrived, I explained to him that the system was not cooling and that the coil system was leak leaking. He got the system to cool again, but never addressed the leaking. When he told me, everything was fine I assumed he addressed the leaking, but my air conditioner is still leaking and not working. I live in Florida Florida. I’ve been without air-conditioning for two weeks, I’m 72 years old and disabled. I need the man to come back and fix the air conditioner.