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26996 Highway 19 North Reviews
Read reviews from customers who used our services at 26996 Highway 19 North
Total reviews
13
Average Rating
4.7/5
Great Technican
Linda J,
Customer service response - Thank you for your feedback, Linda! We're glad to hear you had a great experience with our technician.
Sears Home Services on 1747025953494
Contacted Sears Appliance Repair before noon for washing machine service. Received response with same day ETA between 1-5pm. Chris called for details and showed up approx 1:30. He immediately found and corrected the problem. He was professional and well educated. Very pleased with the prompt and successful results.
Wayne E,
Customer service response - Thank you for your review, Wayne! We're glad to hear Chris provided prompt and professional service, and that your washing machine issue was resolved successfully.
Sears Home Services on 1746489638423
Liz D,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1745978727312
Janet S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1744155334524
Elaine C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1741826551829
amro G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1736914682193
excellent technician, pleasant, knowledgeable, and did a great job. thank you
Marleen B,
Customer service response - Thank you for your positive feedback, Marleen! We're glad to hear that our technician was pleasant, knowledgeable, and did a great job.
Sears Home Services on 1734663250647
ED G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1731467640603
He was great.
Dwight M,
Customer service response - Thank you for your feedback, Dwight! We're glad to hear that you had a great experience with our service.
Sears Home Services on 1731249931519
Nice repair man. He tried to see if a stackable dryer could be fixed. It couldn’t be. Part was no longer made.
Beth,
Customer service response - Thank you for your review, Beth. We're glad to hear our repairman provided a positive experience, even though the part was unavailable.
Sears Home Services on 1724033548439
The technician Jaime was excellent, very efficient, knowledgeable and neat. However, very disappointed with the way Sears handles any technical problems with the service tech. He was here on time, the order wasn't correct. He wasted his time and mine trying to get all straightened out. Had to call numerous people because no one could help. Very annoyed at Sears for not having the details right in the first place and also wasting Jaime's time and mine.
donna S,
Customer service response - We're delighted to hear about your positive experience with Jaime and appreciate your feedback on the coordination issues. We apologize for the inconvenience and are working to improve our process.
Sears Home Services on 1718967194882
The technician, Archie and his assistant, were very professional. They were dressed in uniforms, were polite and courteous. They knew what they were doing and quickly completed the repairs with creating any mess. The company, Sear Appliance Repair, did a great job of keeping us informed of our scheduled appointment and sent an appropriate number of reminder emails and texts. We give Sear and Archie 5 stars for a job well done and will use them again if we have other appliances that need service.
Michael M,
Customer service response - Thank you for your kind review! We are glad to hear that our technician Archie and his assistant provided professional service and completed the repairs efficiently. We appreciate your feedback and look forward to serving you again in the future.
Sears Home Services on 1707468656784
On Monday, after waiting 8 to 5 the repairman couldn’t complete the repair and had to order a part. The part was delivered and he was supposed to be back today. After waiting 8 to 5 today, I received a message that my washing machine repair has been rescheduled. No explanation and cannot speak to a live person. Only recordings. Service SUCKS.i have to give up another day 8 to 5 and have no faith they will even be here.
Diana R,
