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1094 South East Vermont Ave Reviews
Read reviews from customers who used our services at 1094 South East Vermont Ave
Total reviews
25
Average Rating
4.2/5
Nathan is excellent with coming and diagnosed the issue with HVAC. He submitted the paperwork back to his office. However after Nathan, it was very difficult to reach the office to have them to submit the equipment speciations for replacement. The phone operator and office is operated by AI.
Sandy C,
Customer service response - Thank you for your feedback, Sandy! We're glad to hear Nathan was excellent in diagnosing your HVAC issue, and we apologize for the difficulty in reaching the office for equipment specifications.
Sears Home Services on 1788266069571
Elyse S,
Customer service response - Thank you for the amazing 5-star review, Elyse! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785067417691
Tony was right on time and solved the issue quickly. Couldn't ask for more.
June K,
Customer service response - Thank you for your feedback, June! We're glad to hear Tony was punctual and quickly solved the issue.
Sears Home Services on 1782491297430
Bennie was courteous, helpful and skilled in appliance repair.
Ganesh K,
Customer service response - Thank you for your feedback, Ganesh! We're glad to hear Bennie was courteous, helpful, and skilled in appliance repair.
Sears Home Services on 1781724688748
Fantastic job. In and out no in a jiffy. Explained what he had done. Give him A+. Name was Juan
Brian S,
Customer service response - Thank you for your review, Brian! We're happy to hear that Juan did a fantastic job and provided clear explanations.
Sears Home Services on 1773704919835
Juan did a great job
mike W,
Customer service response - Thank you for your review, Mike! We're happy to hear that Juan did a great job.
Sears Home Services on 1766022661158
Darlene M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1746497420679
Emanuel was one of the most knowledgeable and professional technicians I have ever dealt with. He was also friendly and courteous.
Tracey M,
Customer service response - Thank you for your 5-star review, Tracey! We're delighted to hear that Emanuel provided knowledgeable, professional, and friendly service.
Sears Home Services on 1735176880700
Stephen K,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1734407520253
Efrain did a good job
jane H,
Customer service response - Thank you for your review, Jane! We're happy to hear that Efrain did a good job.
Sears Home Services on 1733037421207
Great service!!
Shayne Y,
Customer service response - Thank you for your 5-star review, Shayne! We're happy to hear you received great service.
Sears Home Services on 1731550284327
The technician Rob was very professional, very friendly, and provided us with detailed explanations of the problems with our appliances. I would not hesitate to use his services again!
Terry L,
Customer service response - Thank you for your 5-star review, Terry Lynn! We're glad to hear that Rob provided professional and friendly service with detailed explanations.
Sears Home Services on 1731249878533
The tech was pleasant,efficient,and knowledgeable. The pricing was fair and in all a surprisingly easy experience
Patricia S,
Customer service response - Thank you for your review, Patricia! We're pleased to hear that our technician provided a pleasant and efficient service, making your experience easy and fair.
Sears Home Services on 1730190978518
Tobi W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1723690496905
Jamal was very knowledgeable and polite excellent technician. Did a wonderful job
Dennis O,
Customer service response - Thank anks for your kind words! We're thrilled to hear about your positive experience with Jamal.
Sears Home Services on 1720150972564
Melody K,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1716341332662
Mike is just a super fantastic repairman Great attitude and represents the company very well.
tim W,
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with Mike and our service.
Sears Home Services on 1711431500052
Sears Tech 0911826 absolutely saved the day today fixing our washer. He answered all my questions and was professional, respectful and knowledgeable.
Deirdre M,
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We are glad that our technician was able to assist you effectively and provide excellent customer service.
Sears Home Services on 1707191158884
John M,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1705903616086
Sears is just awful! Disappointment was supposed to be completed a long time ago and different people don’t show up. You can’t get a hold of anyone to talk to anyone. Just terrible! And your appointment windows are way too long.
J S,
Customer service response - Thank you for your feedback, J. We apologize for the inconvenience and suggest contacting us directly to address the scheduling and communication issues.
Sears Home Services on 1788139231252
On July 1. 2026 the first Sears repairman came to service my 5 ton A/C as it was not working. He thought he diagnosed it as a failed CoreSense unit. One day a week later he said they couldn't find a replacement part. On day 15 another Sears serviceman came to see what the problem was and to start the process over. Meanwhile for those days without a/c, the downstairs of my house got to 88 each day (ugh). Further frustration occurred as during that time I tried and after to find out what was happening! BUT YOU CAN ONLY TALK TO A ROBOT! At day 13, I called another company to come and they fixed a loose wire and voila, the a/c worked. The 2nd serviceman was fantastic but we suffered too long and with no communication. So, unknowledgeable to diagnose the problem ( 1st rep), too long to try to get a replacement part, poor communication except for rescheduling new appointment dates, costly to me to get another company to fix it, and total frustration on me and my wife. Not a good experience. Jacksonville area. Is anybody listening? Since then the second repairman Nathan, has come and hopefully solved the problem
Stephen W,
Customer service response - We apologize for the trouble you've faced, Stephen. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1784249107554
Could not get any one to come a ck refrigerator. Sorry service
Justin B,
Customer service response - We apologize for the trouble you've faced, Justin. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1770596594889
Sears no longer there
Hector C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1751331833816
The tech came and was here about three hours and the problem is still there and there isn't any phone number where you can speak to a real person,
Dean M,
Customer service response - We apologize for the trouble you've faced, Dean. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1743727090348
My appointment is today, I called at 8:32 this morning to confirm , I was told that a technician will come between 12 noon - 12:35. I gave it 30 minutes before I called them again, they gave another time 2:00-2:30. Come 3:05 not a single soul showed up nor a courtesy call from them. I called again, the guy I spoke to, gave me thr weirdest suggestion - to call from a different number that’s not on their file, so I can talk to a technician. That he can’t help me since that’s how management set it up. I told him that I spoke to a lady at 1:00 and was able to give me a time(2-2:30). Then, he said, a technician will be there between 4:17 -4:45. Let’s see if the guy will show up at 4:45. These people can’t even give you a courtesy call like those guys that deliver your appliances. Well, no soul showed up and no calls either.
Baya G,
Customer service response - We apologize for the trouble you've faced, Baya. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1723001249156
