4737 Concord Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (175 reviews)
Great technician
October 28, 2024
Overall rating

Nice technical It should not have taken 5 months to complete repairs Originally contacted for repair in July Parts sitting in my house since august Repair completed October 28 Not acceptable

Maryann Q, Wilmington, DE

Washer leak
October 18, 2024
Overall rating

The technician was courteous and knowledgeable and took the time to explain things and answer questions.

Cynthia S, Wilmington, DE

Dryer well done!
October 15, 2024
Overall rating

My dryer broke down and it is now all well done. Thank you so much!

Angela G, Wilmington, DE

Great job
October 06, 2024
Overall rating

Nikita worked quickly and replaced multiple parts of our washing machine.

Erin R, Wilmington, DE

Fix undraining washing machine
October 04, 2024
Overall rating

Nikita was on time - worked on the machine, got it working and explained what the problem was. Very kind and polite and knowledgeable. Glad we called Sears. I had no idea the Sears Home Services was still in existence!

Linda L, Wilmington, DE

9/27/24 Review of Barry
September 27, 2024
Overall rating

Extremely friendly despite being mis-dispatched. He is a refrigerator technician and my problem is, since 2/12/24, with my microwave. He is also the 9th tech who's been to my house with no resolution. Barry gets a 5. Sears Home Services gets a 0.

Al B, Wilmington, DE

Washer repair
September 26, 2024
Overall rating

Terry did a great job. He even had the replacement water pump on his truck. None of this I have to order one and will be back in two weeks. Kept the laundry room clean and confirmed with me that the washer was fixed!

Michael S, Chadds Ford, PA

Owner
September 19, 2024
Overall rating

We have had terry in the past for repairs Always professional, knows his job well and very informative

William F, Pedricktown, NJ

Refrigerator Diagnostics
September 16, 2024
Overall rating

Great job, quickly found the problem. Unfortunately refrigerator needed a board that's no longer available.

Charles B, Wilmington, DE

Paul
September 10, 2024
Overall rating

Paul was courteous, pleasant and did the job quickly. He also gave good tips to maintain.

Tanya W, Claymont, DE

Average Rating: 4.8/5 (175 reviews)
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