4737 Concord Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (170 reviews)
Samsung stove
May 01, 2025
Overall rating

Very pleased with our technician, Nikita. Helpful and Explained everything.

Carolyn N, Wilmington, DE

Dishwasher leaking
April 09, 2025
Overall rating

The repairman found the problem which was the supply hose going to the dishwasher. He didn't have the hose on his truck but did show me how to replace the hose. I bought the hose at a local hardware store and finished the repair. I would recommend that your company should have this hose on their truck inventory.

Richard R, Willimgton, DE

Review of service
March 11, 2025
Overall rating

Terry was awesome came in diagnosed my problem reset the computer and got me back to doing laundry. 5 ⭐⭐⭐⭐⭐

Antony L. Lewis, Wilmington, DE

Barry, technician
March 04, 2025
Overall rating

Barry, our technician, did a fantastic job. He's very professional, and knowledgeable. He also pays attention to the customer and listens. He is the best.

Patrice L, Wilmington, DE

Great
February 26, 2025
Overall rating

Shyheim was pleasant and polite and got the job done in a timely manner. Plus he showed me what had gone wrong which I appreciated. Thanks, Shyheim!

Kathleen C, Wilmington, DE

Always professional, gets the job done
February 23, 2025
Overall rating

Barry has been here before some time ago. I distinctly remember him because he's a rather a soft-spoken gentleman who comes in, gets right to the job. Always explains afterwards what he did to fix the problem, what was replaced and where ethe old part went wrong. I always feel like I've had a visit from a professional in his field who goes above and beyond to educate the consumer. Very few service technicians like him left, definitely old school in that regard.

Mildred K, Wilmington, DE

Excellent job
February 20, 2025
Overall rating

The technician did an excellent job, taking his time to properly replace parts and test the machine to get back to working order. He was helpful in explaining the problem and solution. And provided recommendations to extend the life of the machine.

Leann M, Wilmington, DE

Kenmore refrigerator repair
February 14, 2025
Overall rating

George is exceptionally knowledgeable and professional . He not only did the correct diagnosis but also fixed the refrigerator on schedule.

Haimanti B, Garnet Valley, PA

GEORGE SERVICE APPOINTMENT
February 13, 2025
Overall rating

Excellent. ALWAYS SOLVES THE PROBLEM. Explains exactly what is going on with the item and fixes it.

William N, Upper Chichester, PA

Gas range burner ignition unreliability
February 07, 2025
Overall rating

Gregory quickly used his knowledge to clearly explain why the stove was beyond repair.

Clinton B, Wilmington, DE

Average Rating: 4.8/5 (170 reviews)