4737 Concord Pike Reviews

Read reviews from customers who used our services at 4737 Concord Pike


Total reviews

193


Average Rating

4.8/5

Need better customer service and technicians
July 16, 2024
Overall rating

I was not notified when my appointment magically got switched. Terry was not very friendly. And left all the old parts and box's not a big deal but definitely not professional.

Angela H,

Claymont, DE

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. We look forward to hearing from you.

Sears Home Services on 1721251847600

Very bad
December 27, 2023
Overall rating

It took a month to repair a boiler. Very bad service and very bad communication. I do not recommend to anyone to use the service.

David K,

Chadds Ford, PA

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on 1703727007351

Frig fiasco
August 30, 2023
Overall rating

Never showed... lied that I canceled appointment, very disappointed that I took off from work to wait for nothing and extend this frustration can't post zero stars

Margaret A,

Wilmington, DE

Customer service response - Dear Margaret thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on 1693432792430