19563 Coastal Highway Unit A Reviews
Read reviews from customers who used our services at 19563 Coastal Highway Unit A
Total reviews
498
Average Rating
4.6/5
Mike is a very dedicated service representative- he was committed to correcting the problem with our gas stove and did an outstanding job troubleshooting and correcting the problem!
N. L,
Customer service response - Thank you for your positive feedback, Richard. We're happy to hear that Mike was dedicated and did an outstanding job troubleshooting and correcting your gas stove issue!
Sears Home Services on 1772419702524
The service provider was knowledgeable, friendly, and got right to work with no hesitation. He knew exactly what he was tackling as soon as he saw it.
Clifton C,
Customer service response - Thank you for your positive feedback, Clifton. We're happy to hear that the service provider was knowledgeable, friendly, and efficient in addressing the issue!
Sears Home Services on 1772419702544
Had a very good service with getting my stove repaired.The service man Mike was great and communicated very well for the appointment ect. The speed at which it got done and the person I first called was to me surprising and very efficient.
David T,
Customer service response - Thank you for your positive feedback, David. We're happy to hear that Mike provided great service and communicated well, and that you found the process efficient!
Sears Home Services on 1772419702525
Good , polite, quick, thorough and very informative. Definitely a 5 rating
David M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1772156139809
Service was completed quickly and with courtesy by service tech. Not to do with actual in home service. The Sears app and AI scheduling was horrible. The worst I have ever experienced. Not user friendly and very unresponsive to user needs/requests. Difficulty in getting answers to questions and rescheduling. AI never responded to questions nor provided instructions on what to do with messages recvd. Give it a “0”.
Jeff U,
Customer service response - Thank you for your feedback, Jeff. We're happy to hear the in-home service was quick and courteous, but we're sorry for the issues with the app and AI scheduling. Please contact us directly so we can address these concerns.
Sears Home Services on 1772155905060
Francisco G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1771547915830
Mike was outstanding in every way, from his knowledge and expertise to his performance of the repair work on our LG washer. We feel a better technician could not have showed up at our house than Mike.
Rudi K,
Customer service response - Thank you for your positive feedback, Rudi. We're happy to hear that Mike's knowledge, expertise, and performance exceeded your expectations with your LG washer repair!
Sears Home Services on 1771547845911
Fast appointment availability
Trina B,
Customer service response - Thank you for your positive feedback, Trina. We're happy to hear that you appreciated the fast appointment availability!
Sears Home Services on 1771370839132
Paul M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1771288722318
mike V,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1770943685222