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1000 Dover Mall Reviews

Read reviews from customers who used our services at 1000 Dover Mall

Total reviews

616

Average Rating

4.8/5

Good job!
August 29, 2023
Overall rating

The tech carefully explained everything he did to my mower and garage doors. I appreciated his information.

Karen M,

Dover, DE
Very Knowledgeable
August 28, 2023
Overall rating

Barry was very experienced and knowledgeable and cleaned up after his work. He also provided good tips!

Marta S,

Dover, DE
April Sartin
August 28, 2023
Overall rating

Barry was professional and very friendly! I wish all service folks had his demeanor. Exceptional!

April S,

Smyrna, DE
Refrigerator Repair
August 26, 2023
Overall rating

Barry was very knowledgeable on what the problem was. He made very good recommendations.

Cindy A,

Marydel, DE
Professional
August 26, 2023
Overall rating

Very helpful and knowledgeable. Several points were checked out to find the problem.

Helen Wilkins,

Lincoln, DE 19960
Outstanding!
August 25, 2023
Overall rating

Grant was timely, professional, knowledgeable, and pleasant. He correctly identified the problems with my dryer, had the equipment to repair, and was neat.

Leah J,

Magnolia, DE
Refrig stir ice maker
August 25, 2023
Overall rating

The gentleman that came Barry was very courteous and fixed the ice maker .

Cecilia Z,

Dover, DE
Great service
August 24, 2023
Overall rating

Arrived when expected and completed the repair speedily

Joanne G,

Dover, DE
Review of service by Barry
August 24, 2023
Overall rating

Barry was very professional, polite and knowledgeable. He immediately found the problem, ordered the necessary part to repair the problem and upon its arrival (several weeks later), returned to complete the job. He was very business-like and I was very satisfied with him.

Fay T,

Camden, DE
Great Technician - Poor Availability
August 24, 2023
Overall rating

Barry was great! He was experienced, professional, and provided knowledge to help understand why the issue may be occurring. Regarding Sears Home Services, I would recommend hiring additional staff. I put in the claim on Aug 2nd; Barry could not come to diagnose our broken refrigerator until Aug 11th. He ordered a replacement part and could not come back to install it until Aug 24th. We were without a refrigerator for 22 days. (We threw out a lot of food and had to buy ice and water bottles several times per week for coolers). Overall, Barry's service was great when he was actually available.

Damien S,

Milford, DE