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1000 Dover Mall Reviews

Read reviews from customers who used our services at 1000 Dover Mall

Total reviews

620

Average Rating

4.8/5

Professional
July 18, 2024
Overall rating

Eric was on time, very professional, courteous, respectful and clean. He represented the company very professionally. 5 star gentleman. Thank you..

Alberto S,

Camden, DE
Great service
July 16, 2024
Overall rating

Gary has been great all the time he has come out, he's professional and always communicates.

Johannesbur D,

Denton, MD
AC service
July 16, 2024
Overall rating

Michael was early for our appointment. He was very professional, knowledgeable, in diagnosing our a/c problem. He had our working in 30 minutes. Thank you very.

Olfea M,

Dover, DE
Air conditioning
July 15, 2024
Overall rating

Very professional and an expert at his job

Richard H,

Dover, DE
Good
July 14, 2024
Overall rating

Very Good

Hazel W,

Townsend, DE
Joe is the best!
July 13, 2024
Overall rating

Of this entire organization Joe provided the best customer service. His technical skills are exemplary and above reproach. He's the only technician I trust to analyze and repair the appliances in my home. The rest of this organization needs a major overhaul in customer service skills. The scheduling managers are awful and despicable. Your appointment system is severely broken. Your computerized appointment system is awful. PLEASE go back to a live person customer service department. Managers and supervisors should be accessible by phone to handle immediate complaints and concerns. Having a service plan is of know value if I cannot talk to a live person. I am seriously considering discontinuing my service plan and purchasing a plan and company that values my time and my money. At this time I would NEVER recommend this company to supply technical service to anyone.

Benjamin B,

Camden Wyoming, DE
Repaired our 3-year old LG Washer that leaked
July 13, 2024
Overall rating

Mike installed a new and improved dispenser (LG redesign) to repair the original dispenser that leaked down the front side of the washer forming a puddle. The new dispenser included new water valves and hoses.

Greg B,

Milford, DE
Thorough repair for ice maker
July 12, 2024
Overall rating

Bradley was on time, courteous and did a great job repairing our refrigerator ice-maker.

Christine P,

Frederica, DE
A homeowner
July 10, 2024
Overall rating

Andrew is an excellent technician with new replacement parts available, repair, completion and washer quieter than ever! What more could we ask for ? !! Thank you.

Mary S,

Harrington, DE
A/C Split System Service
July 09, 2024
Overall rating

Micheal was just absolutely wonderful. He explained the problem as he fixed it. He provided me with tips to help with the problem if it occurred again. Micheal is an AAA service technician. I would recommend his service again.

Melissa & Lillian S,

Dover, DE