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1000 Dover Mall Reviews

Read reviews from customers who used our services at 1000 Dover Mall

Total reviews

620

Average Rating

4.8/5

Above and Beyond!!!
November 20, 2024
Overall rating

Daniel was phenomenal in our eyes. He was knowledgeable and patient. Our refrigerator had 2 issues. The first was the computer screen that had gone bad. And our ice maker that could not make ice cubes. After waiting for an appointment for 3 weeks Danny showed up today. The parts were here and he went to work. His expertise with the parts and how to replace the broken ones was a difficult task. The ice maker was frozen to the core. Patiently, he had to defrost first before being able to access the right controls. All in all the parts have been replaced and we are waiting 24 hours for ice to dispense. The computer screen has to be reconfigured with our phone. Danny did a great job, knowing his stuff and patiently. He deserves to be rewarded and recognized as a valuable employee.

Sarantis V,

Milford, DE
Washing Machine Repair
November 15, 2024
Overall rating

Eric did an outstanding job diagnosing the problem with my washing and repairing my Maytag washing machine. He was very polite and professional!

Michael C,

Dover, DE
REPAIR OF GE WASHER
November 13, 2024
Overall rating

YOUR SERVICE TECHNICIAN JOE DID A GREAT JOB. HE ARRIVED ON TIME AND WAS VERY PROFESSIONAL AND POLITE.

George B,

Dover, DE
Excellent
November 11, 2024
Overall rating

Excellent service great as always Joe always does a great job and is very knowledgeable

Broderick W,

Felton, DE
Services by Tony F.
November 09, 2024
Overall rating

Awesome, very nice guy . He was very professional and easy to deal with. Very knowledgeable concerning the repairs. Thank you, Ralph

Ralph B,

Lincoln, DE
Excellent service
November 04, 2024
Overall rating

We were very impressed by Eric's professionalism and efficiency. He was a pleasure to deal with.

Mary H,

Magnolia, DE
Professional and courteous.
November 02, 2024
Overall rating

Eric was fantastic. He diagnosed the issue made the repair. Tested the microwave and was very friendly over all.

Edie M,

Dover, DE
Joe is great
October 26, 2024
Overall rating

We have had multiple scheduling issues. The Sears Samantha system is awful and has cancelled my timeslot multiple times. I have cried on the phone with customer service. it is HORRIBLE. It took me 4 months to get this problem resolved. Joe has stepped in to make it right. He has sorted out our appointment problems and been there for us. Both he and Anthony are the best. These technicians are the only reason I don't drop the Home Service. Side note: Fix the issue with cancelled appointments due to "parts delays" that are not at all delayed and you might have a good service here.

Trish C,

Ridgely, MD
Excellent and Professional Service
October 25, 2024
Overall rating

He was able to resolve the issue within a matter of minutes!

Brenda W,

Dover, DE
great service
October 24, 2024
Overall rating

refrigerator is fixed perfectly. great service and service man

Thomas S,

Greenwood, DE