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1000 Dover Mall Reviews

Read reviews from customers who used our services at 1000 Dover Mall

Total reviews

620

Average Rating

4.8/5

Great service!
February 04, 2025
Overall rating

Eric was friendly, professional, fast and efficient!!! He immediately knew what the issue was and it was fixed in no time!

Monica B,

Magnolia, DE
Excellent
February 03, 2025
Overall rating

Friendly, courteous, arrived on time. The technician was very knowledgeable. He listened to what I said the problem was & troubleshooted the issue accordingly. P

Kim H,

Smyrna, DE
Great job.
February 03, 2025
Overall rating

Eric did a great job explaining everything that he was doing.

Philip C,

Dover, DE
Helpful and hard working
January 31, 2025
Overall rating

Eric was helpful and worked hard to inspect our dishwasher, resolve the issue, and answer my questions.

D.B.,

Felton, DE
Dishwasher warranty repair
January 31, 2025
Overall rating

Eric is awesome. Professional and personable. Well done! I highly recommend Eric!

Michael B,

Dover, DE
Washer repair
January 25, 2025
Overall rating

The service was quick and great. We were very pleased

Ryan N,

Camden, DE
Customer Service :
January 23, 2025
Overall rating

The service that Daniel provided was awesome. He is so pleasant to work with. He explained to us what he was doing as he fixed our refrigerator so we could understand what went wrong. I have used Sears in the past and will continue using them in the future. The only thing I want to say I am not pleased with the scheduling process. We had a confirmed appointment on 01/20 and no one showed up and without a phone call from your office. We checked several times on the text that was sent to reschedule and the dates were too far out. Then another text came in with a scheduled date of 01/22. Things were taken care of on that date by Daniel. Please review your scheduling process and the customer service that needs to be provided.

Ralph B,

Lincoln, DE
Great job!
January 23, 2025
Overall rating

Andrew was at our residence at the time texted to us and confidently repaired the oven back to its original condition.

James D,

Milford, DE
What a great experience!
January 20, 2025
Overall rating

Our service provider, Joe, was a great representative for SEARS. He was professional, friendly, and knowledgeable about the issues and subsequent services offered. We felt well-informed and supported by the company with Joe as our representative. He's a good "face" for the company. Thank you for sending him!

Lisa W,

Dover, DE
LG Blues
January 08, 2025
Overall rating

Joe did all that could be done, but our LG fridge was past saving.

Mark C,

Smyrna, DE