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1000 Dover Mall Reviews
Read reviews from customers who used our services at 1000 Dover Mall
Total reviews
619
Average Rating
4.8/5
Whirlpool Refrigerator
Joe fixed my refrigerator, was in and out in no time. Very nice young man!!
Elizabeth H,
Dover, DERepair
Man knew what it was instantly. Very professional thank you
Shane M,
Milford, DEGreat Appliance Service
Prompt, courteous, knowledgeable, and meticulous refrigerator service call. Very respectful of our home and careful with appliances. Would definitely recommend them to everyone. Thank you!
Michele W,
Denton, MDEric
Great person good service
Cindy T,
Hartly delEric—Excellent Service
Excellent and timely service from a very competent and courteous technician
Ralph L,
Dover, DEFridge repair
Joe was friendly, repair was done quickly. Highly recommend him as a repair technician!
Michelle L,
Clayton, DErepair ervice
Harold was both very personably and professional during our interaction
Ronald C,
Smyrna, DEAwesome
Eric was very polite very great customer service. RepairmanI would recommend him to anyone that needs help on an issue with a dryer washer he fixed the problem. The issue was solved. Thank you so much. He is hospitality. It was great. I would recommend if anyone needs any repairs to call Sears. I thought it was Going to be pricey, but it wasn't. I was satisfied in Eric's customer service.
Pamela M,
Felton, DErepair dish washer
Eric was on time and very efficient and explained what he was doing
Richardanto B,
Magnolia, DECourteous, Willingness to listen to customer
The technician was great, however Sears Protect has a lot of work to do when it comes to customer service. 1. Online chat doesn't give the options needed to address customer issues, the word "OTHER" should be implemented as an option. 2. Don't make appointments when there is not enough technicians to service the customer. My appointment was rescheduled 4 times having to wait all day and no one showed up.. 3. Most of all customers have no way to speak with a human without having to be on the phone &/or online pushing buttons for hours getting know where. Sears Protect you need to do better.
Eddie W,
Dover, DE