1445 New Britain Ave Reviews

Read reviews from customers who used our services at 1445 New Britain Ave


Total reviews

146


Average Rating

4.5/5

November 11, 2024
Overall rating

Lawanda L,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1731386686130

November 09, 2024
Overall rating

Very professional with a lot of expertise

Gabriella C,

Customer service response - Thank you for your positive feedback, Gabriella! We're delighted to hear you found our service professional and knowledgeable.

Sears Home Services on 1731249602143

November 09, 2024
Overall rating

Frank C,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1731249458951

November 07, 2025
Overall rating

Quick friendly visit

Dick I,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1730359798493

October 26, 2024
Overall rating

David B,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1730034409786

October 24, 2024
Overall rating

My technician was amazing!!!!

Anita L,

Customer service response - Thank you for your enthusiastic feedback, Anita! We're thrilled to hear you had an amazing experience with our technician.

Sears Home Services on 1729812408522

October 13, 2024
Overall rating

Danny is very thorough and professional. I have great confidence in his work.

Toussaint O,

Customer service response - Thank you for your positive feedback! We're thrilled to hear that Danny's thoroughness and professionalism have earned your confidence in our service.

Sears Home Services on 1728801080820

October 08, 2024
Overall rating

Mike gracefully handled the Obstreperous Whirlpool Refridgerator that has been emitting a siren-like noise since 1 AM last night. A small piece of ice buildup where the water would be attached for making ice was the problem. This unit has never been hooked up to water so we all consider it an appliance mystery. It costs $429 to have a professional remove a small ice drip. According to Mike there was nothing i could have done to prevent this water drip from forming into a small frozen piece that would create such a HUGE noise. Luckily Mike understood my financial distress and gave me a coupon so that some of the payment was levereged into a one year warranty. These days i think thats the best outcome anyone could hope for. I watched Mike perform the repair so that next time…I know to unscrew the back panel and remove any ice. That’s life!

Mary S,

Customer service response - Thank you for sharing your experience with us! We're delighted to hear that Mike was able to resolve the issue with your refrigerator and provide you with a helpful solution.

Sears Home Services on 1728446566722

September 07, 2024
Overall rating

Technician was amazing! Schedulers are terrible! Canceled my appointment a few times. I was without a working fridge for 9 weeks.

Kristen,

Customer service response - Thank you for your feedback. We're glad to hear you were pleased with the technician, but we're sorry for the scheduling issues you faced. Your experience is important to us, and we'll work to improve our scheduling process.

Sears Home Services on 1725765242753

August 18, 2024
Overall rating

Howard M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1724033070446

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