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1445 New Britain Ave Reviews
Read reviews from customers who used our services at 1445 New Britain Ave
Total reviews
178
Average Rating
4.5/5
Daniel was excellent. I am very happy with the work Daniel did in servicing my snowblower today. Gregory Donovan
Gregory D,
Customer service response - Thank you for your feedback, Gregory! We're glad to hear Daniel provided excellent service for your snowblower.
Sears Home Services on 1793977148009
Christy P,
Customer service response - Thank you for the amazing 5-star review, Christy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793733034729
This was a warranty repair. Had machine 3 years and 2 parts went. Had the 5 year extended warranty. Service and communication was excellent and quick.
Steven B,
Customer service response - Thank you for your feedback, Steven! We're glad to hear the service and communication were excellent and that your warranty repair was handled quickly.
Sears Home Services on 1793226192054
Chris W,
Customer service response - Thank you for the amazing 5-star review, Chris! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793208137908
Efficient, friendly and explained issues.
Laura F,
Customer service response - Thank you for your feedback, Laura! We're glad to hear you found the service efficient, friendly, and informative.
Sears Home Services on 1793133397459
The technician was personable and professional. As always. Repair was not made due to unavailability of the needed part.
Brenda S,
Customer service response - Thank you for your feedback, Brenda! We're glad to hear the technician was personable and professional, and we're sorry the repair couldn't be completed due to the part's unavailability.
Sears Home Services on 1793127186746
Antonio S,
Customer service response - Thank you for the amazing 5-star review, Antonio! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793034292236
Jay G,
Customer service response - Thank you for the amazing 5-star review, Jay! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793027853808
Technician showed up exactly on time. He fixed the issue in about 10 minutes and was on his way.
Jmac,
Customer service response - Thank you for your feedback, Jmac! We're glad to hear the technician was punctual and resolved the issue quickly.
Sears Home Services on 1792936039478
Technician was very good. Made some good suggestions. Tested the compressor to make sure it was working properly (it appears to be on its last leg). Very attentive as well.
Gary K,
Customer service response - Thank you for your feedback, Gary! We're glad to hear the technician was attentive, made good suggestions, and thoroughly tested the compressor.
Sears Home Services on 1792537285462
Tech was great. Dealing with company was very hard. Had to call several times about replacement parts and was assured my concerns would be expedited to proper channels. I never heard from anyone. Happened several times. They need to drop AI assistants and hire real customer service agents
Marc B,
Customer service response - Thank you for your feedback, Marc! We're glad to hear the tech was great, and we apologize for the difficulties you experienced with our customer service.
Sears Home Services on 1790399513812
Awesome service, the technician was truly skilled
mbrandonsr,
Customer service response - Thank you for your feedback! We're glad to hear the technician provided awesome and skilled service.
Sears Home Services on 1790264458627
Very good!!
Peter M,
Customer service response - Thank you for your feedback, Peter! We're glad to hear you found our service very good.
Sears Home Services on 1789399270535
The very best - knowledgeable, efficient, reliable!! All 5’s
brec M,
Customer service response - Thank you for your feedback, Brec! We're glad to hear you found our service knowledgeable, efficient, and reliable.
Sears Home Services on 1789229549825
Thank you Jacob! He is courteous and very professional!
Michele J,
Customer service response - Thank you for your feedback, Michele! We're glad to hear Jacob was courteous and professional.
Sears Home Services on 1789227309598
Did a great job with my snow blower tunop
Jennifer M,
Customer service response - Thank you for your feedback, Jennifer! We're glad to hear the team did a great job with your snow blower tune-up.
Sears Home Services on 1789157148576
Uchenna O,
Customer service response - Thank you for the amazing 5-star review, Uchenna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788698724922
Matthew F,
Customer service response - Thank you for the amazing 5-star review, Matthew! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788533683677
Jan O,
Customer service response - Thank you for the amazing 5-star review, Jan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788523502540
Prompt
Nancy D,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear you found our service prompt.
Sears Home Services on 1788277673726
Donovan was thorough and answered my questions, providing helpful info and tips going forward.
Lydia B,
Customer service response - Thank you for your feedback, Lydia! We're glad to hear Donovan was thorough and provided helpful information and tips.
Sears Home Services on 1787156465992
Lucille A,
Customer service response - Thank you for the amazing 5-star review, Lucille! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786130083368
Michael was very professional. His knowledge and ability to recognize the problem was very thorough. He determined the problem being in the touch panel and that the insurance company would not approve replacing the part so don’t know where that leaves us.
Dale S,
Customer service response - Thank you for your feedback, Dale! We're glad to hear Michael was professional and thorough in diagnosing the issue with the touch panel.
Sears Home Services on 1785781245159
Our home repair visit went very well.
Connie R,
Customer service response - Thank you for your feedback, Connie! We're glad to hear your home repair visit went very well.
Sears Home Services on 1784931959107
Service technician was great!
Jimmy S,
Customer service response - Thank you for your feedback, Jimmy! We're glad to hear the service technician was great.
Sears Home Services on 1784838921097
