595 Straits Turnpike Reviews

Read reviews from customers who used our services at 595 Straits Turnpike


Total reviews

148


Average Rating

4.6/5

May 28, 2024
Overall rating

Aimet A,

Customer service response - A big thank you, Aimet, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1716878733331

May 28, 2024
Overall rating

helena G,

Customer service response - A big thank you, helena, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1716878605796

May 28, 2024
Overall rating

Michael is very professional & was diligent with keeping me posted on his arrival time. His diagnosis knowledge & repair timing is impressive.

Deb N,

Customer service response - Thank you for highlighting Michael's professionalism and expertise in diagnosis and repair. We're thrilled his communication and punctuality made a positive impression.

Sears Home Services on 1716876659255

June 04, 2024
Overall rating

Consistently professional, knowledgeable and prompt. Excellent technician communication regarding status of service appointment. Automated phone system is terrible. Worst of the worst.

maryann A,

Customer service response - Thank you for acknowledging our professionalism, knowledge, and communication. We're glad to hear your experience was positive.

Sears Home Services on 1716255331882

March 13, 2024
Overall rating

Roseanne C,

Customer service response - A big thank you, Roseanne, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1710388182170

March 12, 2024
Overall rating

Although my problem couldn’t be resolved, the technician was efficient and professional. Edited to add that the problem couldn't be resolved because parts are no longer available for my dryer.

Sherry Y,

Customer service response - I'm sorry we couldn't resolve your issue, however, I appreciate your positive feedback on our technician's efficiency and professionalism. Thank you for taking the time to leave a review.

Sears Home Services on 1710298186598

March 12, 2024
Overall rating

The technician Mr Steve was very polite and gave me great imput on prevention.

michelle G,

Customer service response - We're fortunate to have Steve on our team, and we appreciate your positive feedback on his work! Thank you for taking the time to review our service.

Sears Home Services on 1710297826319

March 06, 2024
Overall rating

Steve was great. Explained everything in detail. Very friendly.

moldy M,

Customer service response - Thank you for your feedback! We are glad to hear that Steve provided great service and was friendly while explaining everything in detail.

Sears Home Services on 1709779277136

January 24, 2024
Overall rating

Jermaine was on time, enthusiastic, knowledgeable and efficient. He located the sound and identified it as the ice-maker we had never had hooked up and don't need. He removed it, checked for any other problems, returned the freezer to its normal state and cleaned the entire area in which he worked. He is the epitome of excellence in his work ethic. His personality eased any fears we had about our 10-year-old fridge. We give him an A+++. Billy & Peggy, Litchfield

Margaret S,

Customer service response - Thank you so much for sharing your positive experience with Jermaine. We sincerely appreciate your feedback and are thrilled to hear that he provided excellent service, addressed the issue efficiently, and left the area clean. We are grateful for your support.

Sears Home Services on 1706150812800

February 08, 2024
Overall rating

Knowledgeable, courteous and friendly. Had my washer up and running asap! Thank you so much!

Victor P,

Customer service response - Thank you for taking the time to leave a positive review. We are glad to hear that our team was able to quickly and efficiently fix your washer. We appreciate your business!

Sears Home Services on 1707420002121

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