595 Straits Turnpike Reviews
Read reviews from customers who used our services at 595 Straits Turnpike
Total reviews
148
Average Rating
4.6/5
Although my problem couldn’t be resolved, the technician was efficient and professional. Edited to add that the problem couldn't be resolved because parts are no longer available for my dryer.
Sherry Y,
Customer service response - I'm sorry we couldn't resolve your issue, however, I appreciate your positive feedback on our technician's efficiency and professionalism. Thank you for taking the time to leave a review.
Sears Home Services on 1710298186598
The technician Mr Steve was very polite and gave me great imput on prevention.
michelle G,
Customer service response - We're fortunate to have Steve on our team, and we appreciate your positive feedback on his work! Thank you for taking the time to review our service.
Sears Home Services on 1710297826319
Steve was great. Explained everything in detail. Very friendly.
moldy M,
Customer service response - Thank you for your feedback! We are glad to hear that Steve provided great service and was friendly while explaining everything in detail.
Sears Home Services on 1709779277136
Jermaine was on time, enthusiastic, knowledgeable and efficient. He located the sound and identified it as the ice-maker we had never had hooked up and don't need. He removed it, checked for any other problems, returned the freezer to its normal state and cleaned the entire area in which he worked. He is the epitome of excellence in his work ethic. His personality eased any fears we had about our 10-year-old fridge. We give him an A+++. Billy & Peggy, Litchfield
Margaret S,
Customer service response - Thank you so much for sharing your positive experience with Jermaine. We sincerely appreciate your feedback and are thrilled to hear that he provided excellent service, addressed the issue efficiently, and left the area clean. We are grateful for your support.
Sears Home Services on 1706150812800
Knowledgeable, courteous and friendly. Had my washer up and running asap! Thank you so much!
Victor P,
Customer service response - Thank you for taking the time to leave a positive review. We are glad to hear that our team was able to quickly and efficiently fix your washer. We appreciate your business!
Sears Home Services on 1707420002121
Paul,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707175179668
My technician was helpful, courteous and professional. He resolved my issue in one visit.
Isaac S,
Customer service response - Thank you for taking the time to leave such a positive review. We appreciate your kind words about our technician and are glad to hear that your issue was resolved in one visit. We strive to provide excellent service to all our customers.
Sears Home Services on 1706245878343
Mark did an excellent job diagnosing and repairing my microwave. He is very professional and courteous.
Jane S,
Customer service response - Thank you for taking the time to leave a review. We're glad to hear that Anthony did an excellent job and that your microwave is working perfectly now. We appreciate your feedback!
Sears Home Services on 1706234127055
Awesome, successful friendly professional. Highly recommend him. Diagnosed the problem, repaired it quickly and creatively and saved me a freezerful of meat and fish! Thank you!
Bruce T,
The service person was excellent, really knew his stuff. However, the customer service not so. Was told to call a number to set up an appointment, called and was told there were none available and to go online. Did so and was told to call the same phone number-it was crazy.
Roy B,