595 Straits Turnpike Reviews

Very impressed with this service. The response time was next day and Jermaine was excellent. He diagnosed and fixed them problem quickly and efficiently, respected and cleaned the area in the kitchen and showed me that the ice machine was working before he left. Price was very reasonable. A great first experience with Sears and would recommend to others and use again!

Glad to have him back. Thorough, educational, and so friendly

The Sears repairman was very efficient, friendly, and timely. I can’t speak highly enough for the service professional’s work, as it was perfect. If I could rate the process of calling Sears for corrections to my repair service, however, I would give that a zero out of five stars. Attempting to call Sears to make a change resulted in them trying to sell me a life alert system, which was completely ridiculous! Because of that, I may cancel my warranty membership altogether, as it is absolutely absurd to be confronted with a sales pitch (that, I should add, the woman would not deviate from even when told no repeatedly) from a legitimate business. Their technicians do a wonderful job, and it would be a shame if I have to cancel my service membership, but it is important to be able to reach Sears at times, and if that is impossible, I may have to do so.

The day he was supposed to come, I received a message, due to unforeseen circumstances , the technician couldn't make it. Their window is ridiculous , from 8:00-5:00. So now it's two more days with no oven. I'm thankful to have it up and running. I wish. He had given me the opportunity to clean the sides of the stove while it was pulled out from the wall.

(Translated by Google) Hello, I would like to know if you do the complete installation of a clothes dryer. (Original) Hola quisiera saber si ustedes me hacen la instalacion completa de una secadora de ropa

I was charged almost 700 and still my ice maker is not working. I am not pleased.

Did not take the necessary time to understand the problem. "Cleaned but didn't see any issues." Did not reconnect dryer exterior vent. "If it still makes the noise, don't worry about it." Problem not fixed!

While the tech was pleasant I purchased the maintenance plan because I was told they would be changing out filters when they came to make sure everything was in good working condition. At prior maintenance they did but when this tech came he said he didn’t have them and wouldn’t be changing them.