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595 Straits Turnpike Reviews
Read reviews from customers who used our services at 595 Straits Turnpike
Total reviews
148
Average Rating
4.6/5
The issue with the microwave sparking is not caused by food splatter. For a tech to tell us that sparking is caused by food splatter is absolutely absurd.
Brian M,
Customer service response - We apologize for the trouble you've faced, Brian. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1726711480637
The first tech Came in early June he was coming back in 3 weeks and never came back. The second technician was supposed to come today and didn’t show. Worst service ever! I’ll be researching alternatives this weekend and canceling this service.
Monique Y,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1720149854921
Repair technician called to diagnose a 5 year old LG fridge that wasn’t cooling. After opening the fridge and confirming it wasn’t cold, he “diagnosed” that the compressor had gone bad and needed to be replaced. He didn’t open the back of the fridge or even pull it out from the wall. Furthermore, Sears Home Services refuses to supply LG with an email address so LG can send warranty authorization for the compressor part, which is still covered. I want my so-called “diagnosis fee” refunded.
Jennifer A,
