850 Hartford Turnpike Reviews

Read reviews from customers who used our services at 850 Hartford Turnpike


Total reviews

288


Average Rating

4.8/5

May 09, 2025
Overall rating

Dave was very pleasant and was able to fix the problem with our dryer quickly!

Mary G,

Customer service response - Thank you for your positive feedback, Mary Jane! We're glad to hear that Dave was pleasant and quickly fixed your dryer problem.

Sears Home Services on 1746768644490

May 09, 2025
Overall rating

Mike, the repairman was great. The new system using AI which prohibits me from talking to a human at all ever is a horrible development. Also, AI or Sears must now be overbooking appointments by a lot. Sears had cancelled 5 or 6 appointments on me recently. I am stuck in the house waiting all day - the appointment is set for any time from 8:00 till 5:00 - only to have the visit cancelled. As I noted, this has happened to me several times. Very bad, very inconsiderate,

Andrew N,

Customer service response - Thank you for your feedback, Andrew! We're glad to hear Mike was great, but we're sorry for the inconvenience with the appointment scheduling. Please contact us directly so we can address your concerns.

Sears Home Services on 1746768802019

May 08, 2025
Overall rating

Great service. Very knowledgeable technician.Sears has serviced my 30 year old tractor from day one and I have never had a problem.

Pamela R,

Customer service response - Thank you for your positive feedback, Pamela! We're glad to hear you've consistently received great service and that our technician was knowledgeable.

Sears Home Services on 1746688144725

April 23, 2025
Overall rating

The technician (Micheal) was great but the labor rate is insane. 80 % of a new dishwasher for the soap dispenser !

Ronald L,

Customer service response - Thank you for your feedback, Ronald! We're glad to hear that Michael provided great service, and we appreciate your input on the labor rate.

Sears Home Services on 1745452345092

April 22, 2025
Overall rating

Caroline D,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1745363816473

April 22, 2025
Overall rating

Nitin P,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1745363816476

April 22, 2025
Overall rating

Elizabeth F,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1745298130449

April 21, 2025
Overall rating

Sears appliance repair service was excellent scheduling. The service was quick and easy parts were delivered and the repairs made very quickly. We appreciate a minimum downtime with our washing machine.

Rob H,

Customer service response - Thank you for your positive feedback, Rob! We're glad to hear you found our scheduling excellent and that the repairs were completed quickly, minimizing downtime for your washing machine.

Sears Home Services on 1745297104134

April 16, 2025
Overall rating

Christina B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1744856734703

April 10, 2025
Overall rating

Melissa,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1744335587606

Showing 121 - 130 reviews

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