850 Hartford Turnpike Reviews

Read reviews from customers who used our services at 850 Hartford Turnpike


Total reviews

283


Average Rating

4.8/5

June 27, 2024
Overall rating

Dave is a knowledgeable and thorough technician. I would recommend this tech to come out and repair any of my appliances. I can’t say much about good about the company itself since I lost 4 days of work over a repair.

Teresa C,

Customer service response - We're glad to hear that Dave met your expectations with his expertise. We sincerely apologize for the inconvenience of the lost work days and appreciate you bringing this to our attention.

Sears Home Services on 1719475242163

June 20, 2024
Overall rating

Service technician, I.e., Daniel, was very polite, and thorough in servicing our lawn mower. All questions were answered to my satisfaction.

Steve H,

Customer service response - Thank you for sharing your positive experience with Daniel and our service. We're glad to hear your questions were answered satisfactorily!

Sears Home Services on 1718873580138

June 05, 2024
Overall rating

He was awesome!

Nelly N,

Customer service response - Thank you for your kind words! We're thrilled to hear you had an awesome experience.

Sears Home Services on 1717623028347

June 03, 2024
Overall rating

Michael was congenial and very efficient. He found problem immediately and fixed it right away. I was very pleased with the service.

Nancy M,

Customer service response - We're thrilled to hear Michael provided prompt and friendly service. Thank you for sharing your positive experience with us!

Sears Home Services on 1717471524807

June 03, 2024
Overall rating

Ron L,

Customer service response - A big thank you, Ron, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1717413383768

June 03, 2024
Overall rating

When I finally received all the parts and was able to schedule a repair date, the technician was excellent. He knew exactly what he was doing on both machines. He was the best part of my experience. The scheduling (language barrier) and parts delivery left much to be desired!

Art L,

Customer service response - Thank you for your honest feedback; we apologize for the scheduling and parts delivery issues but are thrilled to hear about your positive experience with our technician. We're working on improving those aspects for a better overall experience.

Sears Home Services on 1717402500966

May 29, 2024
Overall rating

Dan S,

Customer service response - Thank you so much for the fantastic 5-star rating, Dan! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1716968635169

March 25, 2024
Overall rating

He was very professional, polite, respectful and friendly.

Joanna L,

Customer service response - Thank you for recognizing the professionalism and friendliness of our staff. We're delighted to hear about your positive experience!

Sears Home Services on 1711355789767

March 25, 2024
Overall rating

Very knowledgeable and professional service technician

Dan F,

Customer service response - We're delighted to hear you had a positive experience with our technician! Thank you for sharing your feedback.

Sears Home Services on 1711419783265

March 25, 2024
Overall rating

Excellent.

Thames G,

Customer service response - We appreciate your feedback and are thrilled to know you had an excellent experience with our service. Thank you for choosing us!

Sears Home Services on 1711420807743

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