Appointment Lookup
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850 Hartford Turnpike Reviews
Read reviews from customers who used our services at 850 Hartford Turnpike
Total reviews
283
Average Rating
4.8/5
On time, knowledgeable & quick. All's good and worth the diagnostic fee. Thank you!
Paul S,
Customer service response - Thank you for your positive feedback, Paul! We're glad to hear you found our service on time, knowledgeable, and quick.
Sears Home Services on 1750640726803
Mike was great. Responsive, timely, and helpful. Unfortunately our issue could not be resolved with the part. Your AI system is horrible. Entered incorrect name and address in the system and we could not change it. Correct name and address is: Ted Novakowski 4 Ridgewood Drive Old Saybrook, CT 06475
L N,
Customer service response - Thank you for your feedback, L Nova! We're glad to hear Mike was responsive, timely, and helpful, but we're sorry for the issues with the AI system. Please contact us directly so we can address your concerns.
Sears Home Services on 1750375224793
The service repair man was very knowledgeable and exceptionally polite. Kept us posted as to his time of arrival. Couldn’t be more pleased
Lea D,
Customer service response - Thank you for your positive feedback, Lea! We're glad to hear that our service repair man was knowledgeable, polite, and kept you informed about his arrival time.
Sears Home Services on 1750044072783
Dave did an excellent job with great customer service.i would add the scheduling system leaves you hanging. We had our follow up appointment rescheduled from automated system yet when I chatted with human it was confirmed.
Michael C,
Customer service response - Thank you for your feedback, Michael! We're glad to hear Dave provided excellent service, but we're sorry for the inconvenience with the scheduling system. Please contact us directly if you need further assistance.
Sears Home Services on 1750044121692
Iris T,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1749604101090
Mike B,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1749176480948
Jackie H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1749176612771
robin G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1748825458758
David fixed my dryer. It was well past his workday but he solved the problem and I appreciate him
Leyla L,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1748564695457
Amanda C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1748394138633
