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850 Hartford Turnpike Reviews
Read reviews from customers who used our services at 850 Hartford Turnpike
Total reviews
283
Average Rating
4.8/5
Keith provided excellent service. He was fully knowledgeable about the refrigerator. He had in-depth technical knowledge about the product.
Trav T,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Keith provided excellent service and demonstrated in-depth technical knowledge.
Sears Home Services on 1727582154850
Danny was an OUTSTANDING technician! He answered all my questions, he was diligent, efficient, courteous, and honest. He is the benchmark for all service technicians.
Judy E,
Customer service response - Thank you for your glowing review! We're thrilled to hear that Danny provided outstanding service and set a high standard for our team.
Sears Home Services on 1726710485493
Kevin was professional, friendly and polite. A pleasure to work with.
Donna L,
Customer service response - Thank you for your kind words about Kevin. We're delighted to hear you had a positive experience working with him!
Sears Home Services on 1726453366560
Susan W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1726185311450
Lee C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1726106439350
The technician, was prompt, communicated well and extremely professional.
Marc D,
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided prompt, professional service and excellent communication.
Sears Home Services on 1726024572400
Chad came to trouble shoot our ice maker that has been replaced twice and still not creating any ice. Chad found that the fan blades in the lower freezer unit had fallen off. He took everything apart and re attached the fan blades, hopefully now we will get some ice. Chad was great
Robert J,
Customer service response - Thank you for sharing your experience, Robert. We're glad Chad was able to identify and address the issue with your ice maker effectively.
Sears Home Services on 1725419946222
Bill S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1725419688085
👍 great!
Deirdre S,
Customer service response - Thank you for the positive feedback, Deirdre! We're glad you had a great experience with our service.
Sears Home Services on 1724811470475
David promptly replaced the non-functioning component (ice-maker unit). During testing, he discovered the failure was actually due to a defective wiring harness issue that had disrupted power to the ice-maker. This manufacturing defect is unrepairable. David explaining our options under the terms of our Extended Warranty Plan. He was courteous and respectful of my home while working.
Lorraine M,
Customer service response - Thank you for sharing your experience, Lorraine. We're pleased to hear David's thoroughness and professionalism in addressing the issue and explaining your options.
Sears Home Services on 1724730681364
