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850 Hartford Turnpike Reviews
Read reviews from customers who used our services at 850 Hartford Turnpike
Total reviews
283
Average Rating
4.8/5
The technician was fabulous. However, the delays in our appointment, waiting for the technician 3 different times from 8am-5pm and waiting for parts to be sent, the experience overall was a NIGHTMARE! I would never recommend Sears warranty. It wasn’t worth it! The tech was good but the service overall was a nightmare.
Eileen M,
The tech was very informative but broke a part during troubleshooting. The same tech replaced the broken part with the wrong replacement part. Because of this, the freezer wasn't working. A new service call showed that the recently replaced part was not the right part and was not completely plugged in because it could not be.
Jeffrey S,
Friendly tech, useless customer service on the phone. Lied about parts availability. Working on a refund
Dan W,
Customer service response - Thank you, Dan, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1705485374089
