850 Hartford Turnpike Reviews
Showing most recent reviews from verified customers of Sears Home Services
robin G
Leyla L
David fixed my dryer. It was well past his workday but he solved the problem and I appreciate him
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 29, 2025
Amanda C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 27, 2025
DANIEL F
Showed up right on time, and did a complete and excellent job on our riding lawnmower!
Customer service response - Thank you for your positive feedback, Daniel! We're glad to hear that our technician arrived on time and did an excellent job on your riding lawnmower.
Sears Home Services on May 26, 2025
Richard B
Identified a tough to find leak and fixed it quickly.
Customer service response - Thank you for your positive feedback, Richard! We're glad to hear that our technician quickly identified and fixed the leak.
Sears Home Services on May 26, 2025
Michael M
The technician, Michael B. was knowledgeable, friendly and efficient. Excellent customer service.
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that Michael B. provided knowledgeable, friendly, and efficient service.
Sears Home Services on May 21, 2025
Tom G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 18, 2025
Charles K
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 13, 2025
Mary G
Dave was very pleasant and was able to fix the problem with our dryer quickly!
Customer service response - Thank you for your positive feedback, Mary Jane! We're glad to hear that Dave was pleasant and quickly fixed your dryer problem.
Sears Home Services on May 09, 2025
Andrew N
Mike, the repairman was great. The new system using AI which prohibits me from talking to a human at all ever is a horrible development. Also, AI or Sears must now be overbooking appointments by a lot. Sears had cancelled 5 or 6 appointments on me recently. I am stuck in the house waiting all day - the appointment is set for any time from 8:00 till 5:00 - only to have the visit cancelled. As I noted, this has happened to me several times. Very bad, very inconsiderate,
Customer service response - Thank you for your feedback, Andrew! We're glad to hear Mike was great, but we're sorry for the inconvenience with the appointment scheduling. Please contact us directly so we can address your concerns.
Sears Home Services on May 09, 2025
