295 Hartford Turnpike Reviews
Showing most recent reviews from verified customers of Sears Home Services
John S
The repair was handled swiftly and professionally. Chris really knows his stuff and has a very pleasant personality.
Customer service response - Thank you so much for the fantastic 5-star rating, John! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 31, 2024
Susan B
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 31, 2024
Pegi S
Keith, the contractor for Sears Appliance Repair, saved us and our home from a potential fire! After determining that our Samsung dryer itself was not the cause of it not heating properly (and not drying clothes), he investigated our electrical hook-up. By shining a flashlight into the 240-volt outlet, he saw that it was damaged. (The day before, a floor refinishing contractor had used the outlet the previous day.) Keith recommended that an electrician install a new outlet, which we were able to accomplish immediately. Keith also gave our old reliable Kenmore washer a quick look and the thumb's up. I really appreciated the late night online booking service, which was able to schedule Keith for the following morning. Sears provided timing updates that allowed me to keep a doctor's appointment. I appreciated Keith's politeness, honesty and thoroughness in diagnosing the whole problem--not just the dryer. Thank you, Keith and Sears!
Customer service response - We're thrilled to hear about your positive experience with Keith and our online booking system. Thank you for highlighting his diligence and the convenience of our service updates.
Sears Home Services on July 30, 2024
Rex L
Great service experience
Customer service response - Thank you for your kind words. We're thrilled to hear you had a great service experience with us!
Sears Home Services on July 17, 2024
Mark P
Very polite and knowledgeable
Customer service response - Thank you for acknowledging our team's politeness and expertise. We're glad you were satisfied with our service!
Sears Home Services on July 11, 2024
Laurie H
Personable. Understands where homeowners come from. Pleasurable. Not all stuffy and business like. Relatable. If I could request him if I need a tech again I wood.
Customer service response - Thank you for your kind words! We’re thrilled to hear you found our service personable and relatable, and we’d be happy to accommodate your request for the same technician in the future.
Sears Home Services on June 26, 2024
Holly U
Danny is great fixing my equipment.
Customer service response - Thank you for your feedback; we're delighted to hear about your positive experience with Danny!
Sears Home Services on June 24, 2024
Colleen B
Courteous/on time/didn’t leave until I was happy with the way the mower ran.
Customer service response - Thank you for sharing your positive experience; we're delighted to hear that you were satisfied with our service and our commitment to ensuring your mower runs perfectly.
Sears Home Services on June 19, 2024
Patricia T
Customer service response - Thank you so much for the fantastic 5-star rating, Patricia! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 05, 2024
Evelyn M
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on May 23, 2024
