100 Main St North Reviews
Showing most recent reviews from verified customers of Sears Home Services
robyn E
Friendly and very efficient
Customer service response - Thank you for your positive feedback, Robyn! We're delighted to hear our service was friendly and efficient.
Sears Home Services on July 20, 2025
Steve L
Competent, patient, personable, able to explain, good listener
Customer service response - Thank you for your positive feedback, Steve! We're delighted to hear our technician was competent, patient, and personable, providing clear explanations and attentive listening.
Sears Home Services on July 10, 2025
Jackie P
Would highly recommend Sears Appliance repair ! Excellent service! Jermaine was amazing! I want to mention why use Sears. They are a reputable company. I used freedom appliance repair prior to Sears. They charged a lot of money. They didn't fix the problem correctly, lost hundreds in food. Wish I knew then Sears could tackle my ikea refrigerator/freezer. I now know and have learned my lesson. Couldn't be happier with the service Sears did! Will always use them from now on. Will definitely recommend to people. Thank you !
Customer service response - Thank you for your positive feedback, Jackie! We're delighted to hear Jermaine provided excellent service and that you are happy with your decision to choose Sears Appliance Repair.
Sears Home Services on July 10, 2025
Sab
The technician clearly explained what was wrong with our refrigerator and walked us through the steps that would be needed to fix it. He was polite, respectful, and professional throughout the visit. In the end, we decided not to proceed with the repair since the cost of the parts would have been more than replacing the fridge entirely. Given that our refrigerator is over 10 years old, it seems like it was simply time for a new one.
Customer service response - Thank you for your positive feedback, Sab! We're delighted to hear our technician was polite, respectful, and professional, providing a clear explanation of your refrigerator's issues.
Sears Home Services on July 07, 2025
Kim S
Jermaine was pleasant, polite, efficient, and knowledgeable of his repairs to my refrigerator icemaker.
Customer service response - Thank you for your positive feedback, Kim! We're delighted to hear Jermaine was pleasant, polite, and knowledgeable in repairing your refrigerator icemaker.
Sears Home Services on June 25, 2025
Greg N
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 25, 2025
Michael D
Edward, our technician, was first rate. He did a thorough diagnosis of our dryer, identified the root cause, and fixed it. We could not have asked for better service.
Customer service response - Thank you for your positive feedback, Michael! We're delighted to hear Edward provided first-rate service and successfully fixed your dryer.
Sears Home Services on June 15, 2025
Zoe F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 15, 2025
John R
Very friendly and skilled at fixing my washing machine. Knew exactly what needed to be done to make it work again. Thank you, Scott!
Customer service response - Thank you for your positive feedback, John and Lynnae! We're delighted to hear Scott was friendly and skilled in fixing your washing machine.
Sears Home Services on June 15, 2025
Jimi M
Came in, looked at things, clearly diagnosed and explained.
Customer service response - Thank you for your positive feedback, Jimi! We're delighted to hear our technician provided a clear diagnosis and explanation.
Sears Home Services on June 13, 2025
