Appointment Lookup
802-552-4364
100 Main St North Reviews
Read reviews from customers who used our services at 100 Main St North
Total reviews
105
Average Rating
4.7/5
My refrigerator still isn't producing ice after the 9th service visit, and the built-in lighted shelves are still blinking every eight seconds or so.
Roy C,
Customer service response - Thank you for your feedback, Roy. We're sorry to hear about the ongoing issues with your refrigerator and recommend contacting us directly to resolve this matter.
Sears Home Services on 1778997184729
Dan S,
Very pleasant young man as well as being very knowledgeable
Carol M,
scott did a great job,everthing is working good thanl you
Frank R,
Sue H,
Customer service response - Thanks for the great rating, Sue! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1777462213610
would say the only thing he could do better is sell me on a new unit. He quoted me on the job but was very expensive which doesn't make sense for a washing machine.
Kevin R,
Customer service response - Thank you for your feedback, Kevin! We appreciate your input and will consider it to improve our service offerings.
Sears Home Services on 1766371249242
Jacob H,
Customer service response - Thanks for the great rating, Jacob! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1723517902990
Jules M,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1778719463305
Terrible service. For the first assessment, they canceled 3 times our appt. Then, when the technician, finally, came he ordered the part and he scheduled the appt for a Saturday. The appt got canceled, and they did not let us know. We found out through the website and they never gave a reason for the cancellation. I called all the numbers and you never get a live agent. It is an AI agent which will not help you in any way. Even called the number Sears provides on these reviews and it is the same AI agent.
Gisella M,
Customer service response - We apologize for the trouble you've faced, Gisella. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1780966445572
If I could leave less than 1 star I would. They repaired my dryer in Feb. It started squeaking again in March. I could not talk to a human being. I tried 100 different ways to get a hold of them. They could not link it to my account. I then received a call from the person who said they were on the way, and he never showed. Then the appointment showed up as cancelled. The AI assistance on the phone stated that they could not find the appointment under either my phone or the order number, which I gave several times. DO NOT USE THEM, THEY ARE OVERPRICED AND PROVIDE ZERO CUSTOMER SERVICE. Use someone local. UPDATE... the response below proo es my point. The number provided goes to an AU assistant which will NEVER let you speak to a person. I had recieved 6 confirmations for said Aai assistant before the technician failed to show. Their AI is not ready to handle customers without human intervention. I will NEVER use sears again, i highly advise against using Sears as well! What a downfall for such an old school, reliable company.
J L,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1777421162995
