Every repair begins with a diagnostic fee of $90 to $150 depending on the appliance. Your technician then provides an exact quote — parts and labor — locked in once provided. You approve the cost before any work begins. If you decline the repair, you pay only the diagnostic fee. The diagnostic fee is waived if you proceed with the repair.

Same-day appointments may be available in your area. Check for same-day availability when you schedule online or call (802) 552-4364. Sears Home Services is available 6 days a week, with early morning to evening appointments, Monday through Saturday.

Sears Home Services repairs most major appliance brands, including Whirlpool, Maytag, Samsung, LG, GE, Kenmore, KitchenAid, Frigidaire, Amana, Bosch, JennAir, Hotpoint, Thermador, Dacor, Haier, Fisher & Paykel, Hisense, and more. We repair most major brands, no matter where you bought it.

Schedule your appointment online or by phone. A manufacturer-trained technician arrives during your chosen window, diagnoses the issue on-site, and provides an exact quote — parts and labor — before starting any work. You approve the cost, the technician completes the repair, and every job comes with a service guarantee. Sears Protect members receive additional benefits and perks.

Yes. Your technician provides an exact quote — parts and labor — that doesn't change once provided. You see the full cost before any repair begins. If you decide not to proceed, you pay only the diagnostic fee.

Most refrigerators are built to last 10 to 15 years. If yours is less than 10 years old and the repair cost is under half the price of a new unit, repair is usually the smarter investment. In New London's humid summers and salt-laden coastal air, regular condenser-coil cleaning and door-seal checks can extend your refrigerator's useful life well beyond the average. Your manufacturer-trained technician can help you weigh the options during the diagnostic visit and provide an exact quote before any work begins.

Our technicians provide appliance repair throughout New London and nearby communities including Downtown, Fort Trumbull, Ocean Beach, Pequot Avenue Historic District, Hodges Square, Bates Woods, Shaw's Cove, Williams Park, and surrounding areas of Connecticut. Service appointments are available six days a week.

A few environmental factors hit New London appliances harder than most metros. Salt-laden coastal air off Long Island Sound corrodes outdoor HVAC condensers, refrigerator compressor components, and exposed metal fixtures. Humid summers encourage mildew growth in washer gaskets and stress refrigerator seals, while moderately hard municipal water leaves scale inside dishwashers, water heaters, and ice maker lines. Nor'easters and hurricane remnants can drive surges through electronics, and freeze-thaw cycles fatigue heat pump components and plumbing connections. These conditions make regular maintenance especially important.

Salt air is the biggest threat to outdoor condensers near Long Island Sound. Rinse the exterior coils with a garden hose every few weeks during humid months to flush salt deposits before they corrode the fins. Keep at least two feet of clearance around the unit and trim back vegetation that traps moisture. Inspect the cabinet and refrigerant line insulation each spring for rust or cracks, and clear leaves and debris from the top after fall storms. An annual professional tune-up catches early corrosion before it becomes a costly repair.

Sí, Sears Home Services ofrece servicio de reparación de electrodomésticos en español. Nuestros técnicos capacitados por el fabricante atienden a los residentes de New London y comunidades cercanas. Llame al (802) 552-4364 para programar su cita hoy.