190 Buckland Hills Dr Reviews

Third trip to fix my ice-maker-hope it's the charm!! Each repairman was very courteous and seemed to assure me that it was the final cure...after three trips, I hope there's nothing else to fix! I'm using Sears cuz I trust the company. I don't like your "plans"-- way too expensive. I would rather just have a reasonable bill at the end of the day.

Repairman was great. But the refrigerator started making the same noise as before his visit. Need someone to come out and fix same problem again.

Was on hold for a long time Hung up

They did a gratjob on repairing my oven, but at a very expensive cost. $107. for part and $396. for labor (which took less than an hour).

Their techs are courteous and know their trade well. I can't give this business a 5 star due to the standard job labor charge. 80.00 part, 20 min. Fix $425.00!

overall just not that impressed with his analysis of what was going on and he was willing to change out a control board not because he knew it was bad but based on feedback i gave him describing an issue.

Made the appointment to address our washer 2 days ahead of time. Booked online. Was given a window of 8-5. Thought, man, that's all day. Maybe they will tighten up the window when we get closer. Nope. Text confirmation telling me please confirm the arrival time tomorrow between 8:00-5:00. Whelp, I kept it. I called the morning and the automated system told me there were 4 appointments before mine, and my arrival time window was now between 11:30-12:30. It was around 10. There's no way 4 people were going to be able to be seen before my appointment by 12:30. Sure enough, mid afternoon I get a text telling me to reschedule my appointment. No thanks.

Rescheduled with out knowing if I was available that day. Came to the house and pressed a button and said it was the motor with out actually doing diagnostic and then when we decided that we don’t want the work done charged up for pressing a button didn’t hook up a machine or be thing he was here for 20?min and was gone. Worker name Edward.C…..

Not convinced that the right part was ordered since they came back 3 times. Original part was rev A. Part ordered twice was rev B. I can not find a number to make a complaint AI takes over. Very frustrating Part shows 2 items can be ordered. Spent slot of money for nothing and Mom still a fridge that doesn’t work.