190 Buckland Hills Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bill F
Repairman arrived late (apparently due to the office not putting request on his schedule for that day. Once he arrived everything went well, and the snowblower worked great in the 16 inch snow we got several days later. Overall, very handy. Thanks.
Chris B
Customer service response - We strive for 5 stars and hope that next time we will provide excellent service for you! Thanks for taking the time to rate our service and thank you for choosing Sears!^KL
Sears Home Services on December 14, 2017
george M
Customer service response - Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on December 14, 2017
Edward M
The service technician was great - he went right to work when he arrived and had changed the oil and spark plug, found the cable that engages the augur was loose and tightened it up, all before I got back downstairs to tell him about it. He tested the machine out on the new-fallen snow from that morning and it was running perfectly.
Customer service response - We are so happy to hear that you had an excellent experience. Thank you taking the time to let us know how we did. We appreciate any and all feedback. We thank you for choosing Sears, and hope you recommend us to your friends and family.^KL
Sears Home Services on December 14, 2018
Stanley G
I have used Sears Home Services for the last five years for my treadmill maintenance and repairs. The service was always excellent, and the technician very friendly and knowledgeable. I am taking one star off my review because lately they have been giving a nine hour window (8 am to 5 pm) for service.
Customer service response - Stanley, thanks for keeping us on the loop on your positive experience with us. We're glad we keep providing you professional and pleasant service. We strive to provide flexible scheduling all across the board. Thanks for telling us about this. We are always looking to improve our operations. We look forward to keep having you as part of our Sears family! ^OC
Sears Home Services on December 14, 2018
Christian D
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2018
toni P
John I
Reliable with good communication. They will try to sell you a service warranty though. Technician was very friendly and honest with the repair estimate.
Teddy T
Kurt S
