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190 Buckland Hills Dr Reviews
Read reviews from customers who used our services at 190 Buckland Hills Dr
Total reviews
254
Average Rating
4.1/5
Richard B,
Customer service response - Hi there Richard! We appreciate your rating. We always strive for 5 star reviews and we want to make sure we meet your needs every time. Thanks for your feedback! ^OC
Sears Home Services on 1544788800000
Lan T,
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1544788800000
Pathetic. They fixed the original problem after 3 visits, which was out of balance during all spin cycles. Now it leaks all over the floor. They had to order more parts (third time) I doubt it will fix it. Worst repair experience ever. We over over thirty days without a functioning washer since we called it in. Total waste of money buying the service contract.
Richard B,
Customer service response - Thank you, Richard, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If your concerns are still unresolved and you would like us to look into your situation please email the name, address, and phone number that is associated with the issue at hand and synopsis to [email protected]. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1576324800000
I have had this tractor serviced by Sears for over 10 years without any issue. This time, two days after the service I used the tractor and it is not running correctly> it starts, runs and then stops....I called you and instead of coming to see what is wrong or have the serviceman call me, you set up another appointment for May 20, 2020. I need to mow every week and this the reason I always have had you come and work on the tractor before the start of the season.
Ricardo V,
There is no one in our area to provide service, so our contract is essentially useless. No response back from our submission for reimbursement by having to find a local service person perform our contracted service. No way would I recommend using Sears Appliance Repair if you can't even fulfill the basics.
Gil T,
Customer service response - Thank you for taking the time to bring this to our attention Gil. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help get things moving in the right direction. If you would please email the name, address, phone number associated with the order as well as a brief summary of the issue to [email protected] and we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1576324800000
Didn't fix the problem. I thought you had it but the leaks continued. We are now buying a new fridge from one of your competitors. Unfortunately.
David S,
No help just rude
Sharonda,
I did not call for Sears appliance repair but for roofing repair of a gutter that came off and needs to be replaced. I was told the repairs they did was for a 1 year labor guarantee. They upset me so much they were already rejigging on the work they did in 05/18. The experience with calling Sears Customer service is horrible and the system keeps on transferring you out when they put you on hold. Stay away from Sears.
Benjamin M,
Customer service response - Thank you, Benjamin Maysonet, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand, and synopsis to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on 1639483200000
My dishwasher was leaky. In my initial phone call they said the diagnosis was covered in labor costs and then I got billed for it. They charged me $400 for an hour of work, that ended up being a mis-diagnosis of the problem: A month later the dishwasher leaked a whole bunch of water flooded the basement. I talked to Harry in management and he was extremely unhelpful in guaranteeing me that the warranty would hold. Don't use them in the Manchester CT area!
David S,
Customer service response - David, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1639483200000
Did not use this service. Many hoops to pass through if you did not purchase from Sears
Grace B,
Customer service response - Grace B., we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1639483200000
