190 Buckland Hills Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
S. T
Leslie L
Customer service response - Thank you for your 5-star rating, Leslie! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on December 14, 2020
Marjorie P
Boston Jo came to repair our frige. They were courteous, respectful, and knowledgeable. They have been to my home before and I am comfortable with them being here even in these times. They are Great!
Michael C
We used a third party for repairs and was disappointed with the service, will not use a third party again
Customer service response - Michael, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please send us a message to https://www.facebook.com/SearsHomeServices/, with your name, address, and phone number associated with your account. Please reference this review, thank you
Sears Home Services on December 14, 2020
Darcy F
I didn't catch his name, my husband greeted him (Technician ID 0000843) - he was great. Unfortunately the repair was going to cost almost as much a purchasing a new dryer, so we're purchasing a new dryer rather than fixing this one. Great service all around from appt to service - will definitely use again and recommend - Thanks!
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on December 14, 2021
joann U
Great service. Jorge was professional and personable. Very knowledgeable. It was refreshing to see someone take so much pride and enjoy his job!
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on December 14, 2021
Michael C
Very professional and knowledgeable. Trustworthy service.
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on December 14, 2021
Calvin T
Excellent service with professionalism & the willingness to go above & beyond, thank you!
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
Sears Home Services on December 14, 2022
Margaret B
Jermaine provided great service and was friendly and pleasant.I t was so nice to have such a polite and efficient workman who explained everything.
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
Sears Home Services on December 14, 2022
Ken K
They correctly reinstalled a part that I had removed in a misguided attempt to access an item jamming the oven warming drawer. I was trying to get at it through the oven floor - no good. After that, I was able to unjam it through an opening in the rear of the oven, after pulling it out from its space. Then I did not get the oven part back in correctly, so I called. (FYI: Do NOT call them to unjam a stuck drawer - they said they do not do this. This is strictly DIY.)
Customer service response - Hi there! We are so happy to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears !
Sears Home Services on January 14, 2023
