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802-552-4364
16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
734
Average Rating
4.1/5
Our technician Rolla S. was knowledgeable, courteous and explained the problem with our refrigerator. This is our backup fridge and is not cost productive to repair. Thank you.
Karen A,
Customer service response - Thank you for your positive feedback, Karen! We're happy to hear Rolla S. was knowledgeable and courteous in explaining the issue with your refrigerator.
Sears Home Services on 1754879087380
Very knowledgeable, confident, and kind.
Maria C,
Customer service response - Thank you for your positive feedback, Maria! We're happy to hear you found our service knowledgeable, confident, and kind.
Sears Home Services on 1754638295943
He was courteous and helpful.
Brenda E,
Customer service response - Thank you for your positive feedback, Brenda! We're happy to hear you found our service courteous and helpful.
Sears Home Services on 1753924732713
RJ is good about letting me know an eta, which is helpful. He's very personable, shows attention to detail and offers possible causes when things aren't so obvious. The frig has been challenging and more than one tech has worked on it. I hope it's solved this time and the fan isnt a defective part again!
R T,
Customer service response - Thank you for your feedback! We're happy to hear RJ provided helpful and detailed service, and we hope the issue with your fridge is resolved this time.
Sears Home Services on 1753924731350
Friendly, knowledgeable, honest.
Jim R,
Customer service response - Thank you for your positive feedback, Jim! We're happy to hear you found our service friendly, knowledgeable, and honest.
Sears Home Services on 1753659808392
Michael was great, but appointment time was way off schedule. System should have updated. 5 hours difference is not acceptable. Should have been notified by a person. We didn't even get a text.
Laura J,
Customer service response - Thank you for your feedback, Laura! We're happy to hear Michael was great, but we're sorry about the scheduling issue. We'll work on improving our communication.
Sears Home Services on 1753660343802
Abner B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753320816200
Stuart J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753232162621
Great help explained everything clearly gave me many options and pros and cons for all Based on my questions. Professional and helpful.
Ben C,
Customer service response - Thank you for your positive feedback, Ben! We're delighted to hear that you found our service professional and helpful, and that everything was explained clearly.
Sears Home Services on 1753057436133
Carol L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753066961535
