16395 Washington St Reviews

Read reviews from customers who used our services at 16395 Washington St


Total reviews

734


Average Rating

4.1/5

September 01, 2026
Overall rating

Thorough exam, excellent explanation

Ted B,

Customer service response - Thank you for your feedback, Ted! We're glad to hear you were pleased with the thorough exam and excellent explanation.

Sears Home Services on 1788311901306

August 18, 2026
Overall rating

ccushatt,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787087660003

August 17, 2026
Overall rating

Jestavian was a great technician. He took the time to show me the broken part and how the dryer was fixed with the new part installed. Very courteous, knowledgeable and professional.

Jeremy W,

Customer service response - Thank you for your feedback, Jeremy! We're glad to hear Jestavian was courteous, knowledgeable, and professional in showing you the repair process.

Sears Home Services on 1787011029808

August 17, 2026
Overall rating

Amazing guy Alex. When said on his way it was a short wait that's the way ya repair guy should be. Thanks again Alex..

Brenda S,

Customer service response - Thank you for your feedback, Brenda! We're glad to hear Alex was amazing and arrived promptly.

Sears Home Services on 1787008555123

August 04, 2026
Overall rating

Mike N,

Customer service response - Thank you for the amazing 5-star review, Mike! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785943538802

August 01, 2026
Overall rating

Service tech was did a good repair job

Stanley Y,

July 17, 2026
Overall rating

Great communication and knowledge per his trade, Prompt and professional and always upbeat with a smile, Thanks young man👍🏼

Ernest R,

Customer service response - Thank you for your feedback, Ernest! We're glad to hear the technician communicated well, was knowledgeable, prompt, professional, and always upbeat.

Sears Home Services on 1784321091550

July 14, 2026
Overall rating

Katherine,

Customer service response - Thank you for the amazing 5-star review, Katherine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784069301684

August 18, 2026
Overall rating

We were told we need a new compressor. Told to deal directly with Sears. Made an appointment through Sears as we will pay for labor ourselves..our part is under warranty, no charge. Appt set for Fri Aug 21 - must bring part.

TONI R,

Customer service response - Thank you for your feedback, Toni! We're glad to hear you received excellent service and that all issues were checked.

Sears Home Services on 1783985227583

June 30, 2026
Overall rating

Jonny was quick installing the new main control board

Rob M,

Customer service response - Thank you for your feedback, Rob! We're glad to hear Jonny was quick with the installation of the new main control board.

Sears Home Services on 1782841132323

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