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16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
716
Average Rating
4.1/5
Friendly, knowledgeable, honest.
Jim R,
Customer service response - Thank you for your positive feedback, Jim! We're happy to hear you found our service friendly, knowledgeable, and honest.
Sears Home Services on 1753659808392
Michael was great, but appointment time was way off schedule. System should have updated. 5 hours difference is not acceptable. Should have been notified by a person. We didn't even get a text.
Laura J,
Customer service response - Thank you for your feedback, Laura! We're happy to hear Michael was great, but we're sorry about the scheduling issue. We'll work on improving our communication.
Sears Home Services on 1753660343802
Abner B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753320816200
Stuart J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753232162621
Great help explained everything clearly gave me many options and pros and cons for all Based on my questions. Professional and helpful.
Ben C,
Customer service response - Thank you for your positive feedback, Ben! We're delighted to hear that you found our service professional and helpful, and that everything was explained clearly.
Sears Home Services on 1753057436133
Carol L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753066961535
Good communication, quick diagnosis of problem.
Donna B,
Customer service response - Thank you for your positive feedback, Donna! We're happy to hear you appreciated the good communication and quick diagnosis.
Sears Home Services on 1753066429199
Efficiency.
Liz M,
Customer service response - Thank you for your positive feedback, Liz! We're happy to hear you appreciated the efficiency of our service.
Sears Home Services on 1752453468645
Paul was great, very knowledgeable, very friendly very efficient
Barb C,
Customer service response - Thank you for your positive feedback, Barb! We're delighted to hear that Paul was knowledgeable, friendly, and efficient.
Sears Home Services on 1751503134517
Great
Donna Y,
Customer service response - Thank you for your positive feedback, Donna! We're happy to hear you had a great experience.
Sears Home Services on 1751501229256
