16395 Washington St Reviews

Read reviews from customers who used our services at 16395 Washington St


Total reviews

723


Average Rating

4.1/5

April 21, 2026
Overall rating

This is the first time I did not have to wait for Sears repair to get the job finished in one day. THANK YOU VICTOR (sears Technician) you did a great job replacing the gas valve for my furnace.

Berna G,

Customer service response - Thank you for your feedback, Berna! We're glad to hear Victor was able to complete the job efficiently and replace the gas valve for your furnace in one day.

Sears Home Services on 1776809945358

April 18, 2026
Overall rating

Carlos was amazing and fixed our problem fast and very professional.

Nikki F,

Customer service response - Thank you for your feedback, Nikki! We're glad to hear Carlos was amazing and fixed your problem quickly and professionally.

Sears Home Services on 1776537713771

April 15, 2026
Overall rating

Police,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776276853796

April 11, 2026
Overall rating

Paul was a great technician. He solved my problem. But costs are high for length of time and no parts needed replaced. Nearly $500 to remove dust from a freezer part.

Kacy M,

Customer service response - Thank you for your feedback, Kacy! We're glad to hear Paul was a great technician and solved your problem, but we understand your concern about the cost.

Sears Home Services on 1775936799523

April 10, 2026
Overall rating

Victor was great. He had a wonderful personality and did a great job. We would use him again!

Jane G,

Customer service response - Thank you for your feedback, Jane! We're glad to hear Victor's wonderful personality and great work made your experience positive.

Sears Home Services on 1775854122455

April 09, 2026
Overall rating

Marian B,

Customer service response - Thank you for the amazing 5-star review, Marian! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775760223438

April 08, 2026
Overall rating

Annie E,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1775606862433

June 03, 2026
Overall rating

Good communication

Daniel C,

Customer service response - Thank you for the amazing 5-star review, Daniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775477150769

April 04, 2026
Overall rating

He was knowledgeable and courteous

David V,

Customer service response - Thank you for your feedback, David! We're glad to hear our technician was knowledgeable and courteous.

Sears Home Services on 1775363072521

April 06, 2026
Overall rating

Great customer service! Friendly and knowledgeable! Would definitely recommend!

Melissa G,

Customer service response - Thank you for your feedback, Melissa! We're glad to hear you had a great experience with our friendly and knowledgeable team, and we appreciate your recommendation.

Sears Home Services on 1775436195977

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