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16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
716
Average Rating
4.1/5
D S,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1719384124335
Shawn was friendly and knowledgeable! He replaced a blown capacitor and got my A/C back up and running.
Sarah E,
Customer service response - We're thrilled to hear that Shawn provided you with friendly and knowledgeable service, getting your A/C back in operation. Thank to you for sharing your positive experience!
Sears Home Services on 1719284008035
Johnny was the best tech by far. He is knowledgeable and thorough. He was the only one who called and asked for more iinformation and the only one who showed up when he was supposed to. Our dishwasher is humming along nicely thanks to Johnny.
Sandra U,
Customer service response - Thank you for recognizing Johnny's dedication and skill in getting your dishwasher back in shape. We're thrilled to hear it's working well now!
Sears Home Services on 1719143538580
Rolla was great. Problem fridge is Kenmore elite-needs new compressor for the third time in 7 years. Temp fix so I can buy new fridge
Jenine S,
Customer service response - We appreciate your feedback and are glad Rolla could help with a temporary fix for your Kenmore Elite. Thank you for choosing our service.
Sears Home Services on 1718873579486
John R,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718933518168
My Sears technician was knowledgeable, polite, and willing to help me figure out what I needed to do in my situation. However, I will not use a Sears technician again because they expect you to wait a 9 hour window (8 am - 5 pm) which is just too long! I can't give up my entire day!
pat A,
Customer service response - Thank you for sharing your positive experience with our Sears technician. We're thrilled to hear about your satisfaction and look forward to assisting you with any future appliance needs.
Sears Home Services on 1718932889626
The automated system is less than worthless. There is no way to contact a human. If anything is wrong on there end you will never get the schedule corrected. I would recommend using anybody else before sears.
MightyBiffer,
Customer service response - We apologize for the inconvenience caused by our automated system and are working to improve it. Thank you for your feedback, as it helps us serve you better.
Sears Home Services on 1718594536132
Jeff S,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718592946770
Linda H,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1718160439837
Fort D,
Customer service response - A big thank you, Fort, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718262562975
