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16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
716
Average Rating
4.1/5
Paul was awesome he even gave advice on the newly installed furnace!
Nolean K,
Customer service response - Thank you for your positive feedback, Nolene! We're delighted to hear Paul provided excellent service and valuable advice on your new furnace.
Sears Home Services on 1725276003075
Maggie H,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1724900050505
Friendly and great service
Troy M,
Customer service response - Thank you for your positive feedback, Troy! We're delighted to hear you were pleased with our friendly and great service.
Sears Home Services on 1724566688776
The technician was professional and informative.
Dina S,
Customer service response - Thank you for your positive feedback, Dina! We're delighted to hear that our technician provided professional and informative service.
Sears Home Services on 1724208956158
He arrived timely,, was incredibly friendly,, professional and honest with us,, you are very lucky to have him as an employee!!
Karen M,
Customer service response - Thank you for your kind words, Karen! We're thrilled to hear about your positive experience and appreciate your recognition of our team member's professionalism and friendliness.
Sears Home Services on 1723772058736
The technician was friendly and respectful. He was knowledgeable And explained results. Thank you.
Rose O,
Customer service response - Thank you for your positive feedback! We're thrilled to hear about your experience with our technician and happy we could help.
Sears Home Services on 1723690664714
Paul is great. He’s been to our house several times, and we are always pleased with his efficient service.
Suzanne T,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1723690496678
Well, we finally got a technician who was able to correctly diagnose the problem and fix it. High marks for Khanh! But I must add that we had previously had 10 no-shows starting in early May on this. I am very dissatisfied with the amount of time it took to get this problem handled. Sears needs to seriously upgrade their program
louis J,
Customer service response - We apologize for the inconvenience caused by the delays and appreciate your patience. Thank you for recognizing Khanh's work and we'll strive to improve our scheduling system.
Sears Home Services on 1723604052291
Fixed the problem with my door lock.
Debi W,
Customer service response - Thank you for your review, we're glad we could fix your door lock efficiently.
Sears Home Services on 1722769881033
Rolla did a great job and was knowledgeable and did a good job getting the problem solved.
Tommy D,
Customer service response - Thank you for acknowledging Johnny's expertise and our service quality. We're delighted we could resolve your problem satisfactorily.
Sears Home Services on 1722560683149
