16395 Washington St Reviews

The Sears repairman called about 45 minutes before arriving and asked us to empty out freezer which we did and it gave me time to clean it, too. He arrived when he said he would and went right to work. Had it repaired within 30 minutes, explained what was wrong with it and left. He wasn't over chatty but very friendly. I had purchased the repair plan that Sears offers and it didn't cost me anymore than what I had paid for the plan and the plan is still good for the rest of the year. Very happy with it all.

Very satisfied with the service. The service lady was quick, competent, and efficient. She had to order parts and said she would come back at the end of her day to finish the job. She returned at 6:45 pm and finished installing the parts. I believe she went above and beyond. Great Job!!

Your technician was very polite & expressed concern for our safety on our microwave which the door & the vent had to be replace for the third time. The glass had swifted and exposing Radiation to all of us. He tape it until the door came in. I believe I was sold a lemon

Great repairman. Very helpful. Got my dishwasher working. So appreciate his expertise and helpfulness!

Couldn't be happier with the service of the two techs. Very kind and they did a great job fixing my oven, I wouldn't hesitate to use them in the future!

The technician was very considerate and thorough when checking our dish washer, refrigerator, clothes washer and dryer. We were pleased with the service.