16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
716
Average Rating
4.1/5
Sherri M,
Customer service response - Hi Sherri, Thank you so much for taking the time to share your rating with us. We are thrilled to see our technicians were able to provide you with 5 star service. We value you as a customer, and hope you continue to choose Sears in the future for all your service needs!
Sears Home Services on 1513252800000
I had my Craftsman tractor lawn mower repaired in my driveway and it could not have been simpler. The repairman called to let me know when he was coming. He made a quick and accurate diagnosis of the problem then ordered the necessary parts and returned the following week to install them. Works fine now.
Gary G,
Customer service response - Hi Gary! We are so happy your lawn mower is properly working again. That is definitely important to have during these summer months! Thank you for sharing your positive review with us, and thank you for choosing Sears! We look forward to servicing you again in the future, so we can continue to provide you with this 5 star service. Have a great rest of your day, Gary!
Sears Home Services on 1513252800000
The repair guy was very helpful. He showed us why the ice maker was not working and fixed the problem. The cost was a little more than we expected but cheaper than buying a new refrigerator.
Kathy D,
Customer service response - Hi Kathy, Thank you so much for taking the time to share your experience with us. We love seeing the 5 stars and knowing you were satisfied. We appreciate your business, and look forward to servicing you again in the future. Have a great rest of your day, Kathy!
Sears Home Services on 1513252800000
Carrie V,
Customer service response - Hi Carrie! Thank you so much for taking the time to share your experience with us. We love to see the 5 stars, and know that you were satisfied with our services. We value you as a customer, and look forward to servicing you again in the future for all your needs. Have a great day!
Sears Home Services on 1513252800000
I was very pleased with the repairman for both visits. All were courteous and diligent in finding the problem quickly and then finding a way to resolve the problem. Will especially was quite knowledgeable and helpful. I would certainly recommend your service to others. Thank you for keeping me informed as to arrival times.
Mary P,
Customer service response - Hi Mary! Thank you so much for taking the time to share your experience with us. We love to see the 5 stars and know that you were satisfied with our services. We appreciate your business, and look forward to servicing you again in the future for all your needs. Have a great rest of your day!
Sears Home Services on 1513252800000
Sandie H,
Customer service response - Hi Sandie, Thank you so much for taking the time to share your experience with us. We love to see the 5 stars and know that you were satisfied with our services. We appreciate your business, and look forward to servicing you again in the future for all your needs. Thank you and have a great rest of your day!
Sears Home Services on 1513252800000
The service representative for Sears did an excellent job at our yearly, maintenance service on our appliances. I appreciated the helpful information the service representative provided, and I was especially pleased that I could ask for a non-smoker service representative.
Kris E,
Customer service response - Glad you had such a great experience Kris!
Sears Home Services on 1513252800000
Christy R,
Customer service response - Hi Christy, We love to see the 5 stars! Thank you so much for the rating. We are thrilled to see that you were completely satisfied with our services. We hope you continue to choose Sears in the future so we can continue to provide you with this excellent service.
Sears Home Services on 1513252800000
K O,
Customer service response - Hi Kristene, We love to see the 5 stars! Thank you so much for sharing your review with us. We are happy knowing you are happy! We value you as a customer, and look forward to servicing you again in the future for all your service needs. Have a wonderful rest of your day!
Sears Home Services on 1513252800000
Excellent Service
Ken G,
Customer service response - Hi Ken, Thank you so much for taking the time to rate your experience with Sears. We love to see the 5 stars and hear that our technicians were able to provide you with excellent service. We value you as a loyal customer, and look forward to servicing you again in the future so we can continue to provide you with this 5 star service. Thank you and have a wonderful rest of your day!
Sears Home Services on 1513252800000