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16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
734
Average Rating
4.1/5
Paul was a great technician. He solved my problem. But costs are high for length of time and no parts needed replaced. Nearly $500 to remove dust from a freezer part.
Kacy M,
Customer service response - Thank you for your feedback, Kacy! We're glad to hear Paul was a great technician and solved your problem, but we understand your concern about the cost.
Sears Home Services on 1775936799523
Victor was great. He had a wonderful personality and did a great job. We would use him again!
Jane G,
Customer service response - Thank you for your feedback, Jane! We're glad to hear Victor's wonderful personality and great work made your experience positive.
Sears Home Services on 1775854122455
Marian B,
Customer service response - Thank you for the amazing 5-star review, Marian! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775760223438
Annie E,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1775606862433
Good communication
Daniel C,
Customer service response - Thank you for the amazing 5-star review, Daniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775477150769
He was knowledgeable and courteous
David V,
Customer service response - Thank you for your feedback, David! We're glad to hear our technician was knowledgeable and courteous.
Sears Home Services on 1775363072521
Great customer service! Friendly and knowledgeable! Would definitely recommend!
Melissa G,
Customer service response - Thank you for your feedback, Melissa! We're glad to hear you had a great experience with our friendly and knowledgeable team, and we appreciate your recommendation.
Sears Home Services on 1775436195977
AI drove me crazy with correspondence. Technician Paul was great though! Very thorough, precise and explained things well. Job well done by him.
Connie J,
Customer service response - Thank you for your feedback, Connie! We're happy to hear Paul was thorough and precise, and we apologize for any inconvenience caused by the AI correspondence.
Sears Home Services on 1774831558270
Technician was so friendly and knowledgeable. He is highly recommended.
Gladys M,
Customer service response - Thank you for your positive feedback, Gladys! We're happy to hear our technician was friendly and knowledgeable.
Sears Home Services on 1774490936174
Paul E.Very helpful. On time. Explained everything very well. He was extremely knowledgeable about his job.
Sandra S,
Customer service response - Thank you for your positive feedback, Sandra! We're happy to hear Paul was helpful, on time, and knowledgeable.
Sears Home Services on 1773879469773
