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16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
723
Average Rating
4.1/5
Great customer service! Friendly and knowledgeable! Would definitely recommend!
Melissa G,
Customer service response - Thank you for your feedback, Melissa! We're glad to hear you had a great experience with our friendly and knowledgeable team, and we appreciate your recommendation.
Sears Home Services on 1775436195977
AI drove me crazy with correspondence. Technician Paul was great though! Very thorough, precise and explained things well. Job well done by him.
Connie J,
Customer service response - Thank you for your feedback, Connie! We're happy to hear Paul was thorough and precise, and we apologize for any inconvenience caused by the AI correspondence.
Sears Home Services on 1774831558270
Technician was so friendly and knowledgeable. He is highly recommended.
Gladys M,
Customer service response - Thank you for your positive feedback, Gladys! We're happy to hear our technician was friendly and knowledgeable.
Sears Home Services on 1774490936174
Paul E.Very helpful. On time. Explained everything very well. He was extremely knowledgeable about his job.
Sandra S,
Customer service response - Thank you for your positive feedback, Sandra! We're happy to hear Paul was helpful, on time, and knowledgeable.
Sears Home Services on 1773879469773
Paul is a very good technician at least he knows what he’s doing,compared to the other technician you guys sent me.
Irene H,
Customer service response - Thank you for your feedback, Irene! We're happy to hear Paul provided you with a good experience.
Sears Home Services on 1773622975970
Kerry K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1773623867001
Did grest
Joseph F,
Customer service response - Thank you for your positive feedback, Joseph! We're happy to hear you had a great experience.
Sears Home Services on 1773015659536
Great service and communication throughout.
Scott W,
Customer service response - Thank you for your positive feedback, Scott! We're happy to hear you appreciated the great service and communication.
Sears Home Services on 1772496127156
Chris W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1772419955768
Carlos was fantastic, did and excellent job with communication and fixing the problem. We are not impressed with how many groups we needed to call to get to the repair date. We submitted our claim 1/28 and it was repaired nearly a month later. We’ve spend at least $130 on the laundry mat for a family of 5 during that time. Thank you to Carlos for getting the job done.
Kachina O,
Customer service response - Thank you for your feedback, Kachina and Carlos. We're happy to hear Carlos did an excellent job, and we apologize for the delay and inconvenience you experienced.
Sears Home Services on 1772066747121
