16395 Washington St Reviews

Read reviews from customers who used our services at 16395 Washington St


Total reviews

734


Average Rating

4.1/5

March 15, 2026
Overall rating

Paul is a very good technician at least he knows what he’s doing,compared to the other technician you guys sent me.

Irene H,

Customer service response - Thank you for your feedback, Irene! We're happy to hear Paul provided you with a good experience.

Sears Home Services on 1773622975970

March 15, 2026
Overall rating

Kerry K,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1773623867001

March 09, 2026
Overall rating

Did grest

Joseph F,

Customer service response - Thank you for your positive feedback, Joseph! We're happy to hear you had a great experience.

Sears Home Services on 1773015659536

March 03, 2026
Overall rating

Great service and communication throughout.

Scott W,

Customer service response - Thank you for your positive feedback, Scott! We're happy to hear you appreciated the great service and communication.

Sears Home Services on 1772496127156

March 01, 2026
Overall rating

Chris W,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1772419955768

February 26, 2026
Overall rating

Carlos was fantastic, did and excellent job with communication and fixing the problem. We are not impressed with how many groups we needed to call to get to the repair date. We submitted our claim 1/28 and it was repaired nearly a month later. We’ve spend at least $130 on the laundry mat for a family of 5 during that time. Thank you to Carlos for getting the job done.

Kachina O,

Customer service response - Thank you for your feedback, Kachina and Carlos. We're happy to hear Carlos did an excellent job, and we apologize for the delay and inconvenience you experienced.

Sears Home Services on 1772066747121

February 19, 2026
Overall rating

Kristen B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1771459370180

February 17, 2026
Overall rating

Totally knew what he was doing and was friendly and professional and awesome!

Amy S,

Customer service response - Thank you for your positive feedback, Amy! We're happy to hear you found our technician friendly, professional, and knowledgeable.

Sears Home Services on 1771288500024

February 17, 2026
Overall rating

Paul was quick, polite and knew what he was doing

Greg G,

Customer service response - Thank you for your positive feedback, Greg! We're happy to hear Paul was quick, polite, and knowledgeable.

Sears Home Services on 1771288500025

March 30, 2026
Overall rating

Everyone that I have dealt with has been great. I have zero complaints. Buying the extended warranty was totally worth it.

Christa W,

Customer service response - We appreciate the 5-star rating, Christa! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1770250129036

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