16395 Washington St Reviews

Read reviews from customers who used our services at 16395 Washington St


Total reviews

723


Average Rating

4.1/5

February 19, 2026
Overall rating

Kristen B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1771459370180

February 17, 2026
Overall rating

Totally knew what he was doing and was friendly and professional and awesome!

Amy S,

Customer service response - Thank you for your positive feedback, Amy! We're happy to hear you found our technician friendly, professional, and knowledgeable.

Sears Home Services on 1771288500024

February 17, 2026
Overall rating

Paul was quick, polite and knew what he was doing

Greg G,

Customer service response - Thank you for your positive feedback, Greg! We're happy to hear Paul was quick, polite, and knowledgeable.

Sears Home Services on 1771288500025

March 30, 2026
Overall rating

Everyone that I have dealt with has been great. I have zero complaints. Buying the extended warranty was totally worth it.

Christa W,

Customer service response - We appreciate the 5-star rating, Christa! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1770250129036

February 01, 2026
Overall rating

Highly knowledgeable service

David K,

Customer service response - Thank you for your positive feedback, David! We're happy to hear you found our service highly knowledgeable.

Sears Home Services on 1769997039494

February 01, 2026
Overall rating

MARY P,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1769998046270

January 29, 2026
Overall rating

Very polite and professional. Knee what the problem was and fixed the machine.

Alma V,

Customer service response - Thank you for your positive feedback, Alma! We're happy to hear our technician was polite, professional, and efficiently fixed your machine.

Sears Home Services on 1769746667818

January 25, 2026
Overall rating

Monica B,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1769395698536

January 19, 2026
Overall rating

Johnny, has been a wonderful person to work with on our repairs. He is very knowledgeable and respectable.

Nikki F,

Customer service response - Thank you for your positive feedback, Nikki! We're happy to hear Johnny was knowledgeable and respectable during your repairs.

Sears Home Services on 1768880759149

January 19, 2026
Overall rating

Sergio was absolutely wonderful. What wasn't wonderful was that I had to wait to get my furnace fixed for over a week.

Brenda L,

Customer service response - Thank you for your feedback, Brenda! We're happy to hear Sergio was wonderful, and we apologize for the wait to get your furnace fixed.

Sears Home Services on 1768880804265

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