16395 Washington St Reviews

Read reviews from customers who used our services at 16395 Washington St


Total reviews

716


Average Rating

4.1/5

November 25, 2025
Overall rating

Johnny is top-notch! Found the problem with our washer promptly, ordered the needed part, and got us back up and running in no time! Thanks Johnny!

Teri E,

Customer service response - Thank you for your positive feedback, Teri! We're happy to hear Johnny was prompt and efficient in resolving your washer issue.

Sears Home Services on 1764128508517

November 25, 2025
Overall rating

Lacie J,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1764130102180

November 20, 2025
Overall rating

Spoke with Tech Paul. Service canx.

Gregory G,

Customer service response - Thank you for your feedback, Gregory! We're happy to hear you had a positive interaction with Paul.

Sears Home Services on 1763598401868

November 16, 2025
Overall rating

Paul E was very respectful and did a great job

George/Pat N,

Customer service response - Thank you for your 5-star review, George and Pat! We're happy to hear Paul was respectful and did a great job.

Sears Home Services on 1763345141010

November 16, 2025
Overall rating

rossi L,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1763346793434

November 12, 2025
Overall rating

RJ was very personable and knowledgeable.

Brenda H,

Customer service response - Thank you for your positive feedback, Brenda! We're happy to hear RJ was personable and knowledgeable during your service.

Sears Home Services on 1763000321408

November 12, 2025
Overall rating

Lee,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1762999970650

May 12, 2026
Overall rating

The tech we had on.the 1st visit was the same tech who finished the job he listened to what the issue was he ordered the part and our dishwasher works like it was brand new thank you for people who still listen and do great work well our 1st tech wound up being wrong so Kevin was sent and he ordered the correct part and 1 week later it was fixed now just have to use the machine

Steve L,

Customer service response - Thank you for your positive feedback, Steve! We're happy to hear our tech listened to your concerns and successfully repaired your dishwasher.

Sears Home Services on 1762916005424

November 09, 2025
Overall rating

Doug W,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1762738967859

November 06, 2025
Overall rating

Paul was very professional and took his time thoroughly checking the freezer for any issues. None were found and he adjusted the temperature and thinks this may correct the frost issue. This appointment was covered by our extended warranty. You do not have a $0 option on this survey so I checked $1-$50 as I could not leave that blank. He went over the entire fridge before he left.

Rose H,

Customer service response - Thank you for your positive feedback, Rose Anne! We're happy to hear Paul was professional and thorough in checking your freezer and addressing the frost issue.

Sears Home Services on 1762390154837

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